TalkdeskPricing

Price Product Features

such as their automated dialer, which has significantly reduced our labor cost and allowed more time for our agents to focus on inbound customers. If you … Reduce price for larger customer service inquiries. Ability to test or pilot products

smaller team sizes as some other options for small team sizes can work cheaper.

but there are many other options out there that are significantly less expensive and with very similar capabilities.

Workflows can be more simple Price point can be more affordable … Although the call quality was great from Aircall and also good prices lot of the integration is in beta which limits the functionality. During

cumbersome. There also seem to be many features available for an additional fee that would be nice to try out before needing to pay for them.

their actions and are able to provide quick solutions. Although it is expensive it is worth the price. It adapts to every windows or apple device.

Honestly, it had to do with cost. Talkdesk offers a very great product at a very competitive price. While the other products had several things … business needs at the time instead of giving everything at once at a higher price. In some cases, you probably don't use it…

to have right out of the box as other companies will use that as an up charge. With how complicated the Studio Builder can get, it's hard to ask a co-worker

No insights here as I am not in charge of deployment or implementation, just in charge of using it

world-class service every time. Great customer service. Efficient and affordable to use.

In our company, our profit margin is less than 8%. We can’t afford to spend a dollar without a positive ROI. Talkdesk has been the best ROI … Price Product Usability

Talkdesk is well suited for start-ups companies as it provides an affordable service. Their customer service is really personalised and quick which

Connects to other countries easily No charges need to be paid Voice clarity

Cost minimal Better than other softwares like it Helps with communication

Good for VOIP services Has helped cut cost compared to competitors Communication within the company

could be described by noting the cost-effective price compared to other systems in Talkdesk's competition that charge exponentially more. Talkdesk seems … employee. More cost-effective than most communication software sy…

with over 120 agents taking hundreds of interactions per day. The largest value was the integration we are able to use with our custom CRM for flowing calls

Caller experience availability during incidents reductions in overall cost

it definitely help us manage multiple interactions which is cost efficient the amount of time were saving in searching for historical data

employees working in the international markets, talk desk has proved to be a value-added advantage with it’s better performance in terms of quality service

internal-facing teams, we still have two phone systems because the license cost for creative, technical, or otherwise non-customer facing teams was the same … so there may have been a language barrier there. Vonage seemed to be expensive and be all about the showy marketing…

for France and Netherland. It aims to help end-users with the payment of fees, subscriptions, and day-to-day issues. IVR (Interactive Voice Response) is

Price Product Features Product Usability

We found that Talkdesk was the leader in all categories except price. They touted a solid integration with Salesforce, which was a primary concern