Talkdesk Pricing

“Talkdesk is more expensive per license than Daktela's offering.”

“That said they should have a license available for internal-facing teams, we still have two phone systems because the license cost for creative, technical, or otherwise non-customer facing teams was...”

“Also, [I feel that] they are expensive and very stringent when it comes to pricing and cost reduction for long-term customers. … No visible ROI since they are expensive.”

“The pricing is a bit high for using Talkdesk, but I do believe our overall ROI (because of the ease of use) is enough for me to say it's worth it.”

“Price - lower the price, we are all cheap and trying to get ahead. … The price is on the higher side, however, the quality and customer support fill that nicely and you don't even think of the price when your business is sailing in their winds.”

“It's also affordable while still delivering a pleasant interface, and all of the services I would expect from a more expensive brand.”

“Change can often come with cost, either in the form of stress to employee's or the actual financial cost.”

“Phone billing decreased vs our previous phone platform Cost savings from a Reports workload reduction perspective Reduced staffing cost in line with our Hybrid staffing model that Talkdesk supports.”

“Their enterprise pricing is overpriced 'when it's a small value add compared to their professional level. …

What it's not as good for, mainly because of contract length and price, is smaller companies that need to save money and be flexible.”

“Workflows can be more simple Price point can be more affordable.”

“great value for the quality/price ratio.”