Name: MyPlace Connect
Author: MyPlace Media

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Compliance

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Enterprise Flash Array Storage

File Sync and Share

Fraud Detection

High Availability Cluster

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

Network Operating Systems

Network Performance Monitoring

Remote Monitoring and Management

SaaS Management

Software Defined Storage (SDS)

Threat Hunting

User Virtualization

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Deliverability

Email Marketing

Graphics

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Auto Repair

Building Information Modeling (BIM)

Construction Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Investment Portfolio Management

Law Practice Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Vertical-Specific

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MyPlace Connect is a WiFi marketing and analytics platform provided by MyPlace Connect. According to the vendor, it is designed to assist businesses in the hospitality industry in capturing customer data and engaging with their customers through WiFi networks. The platform aims to provide secure and seamless WiFi access to customers while collecting valuable customer information for marketing purposes.

## Key Features

**WiFi Marketing and Analytics**: According to the vendor, MyPlace Connect offers a WiFi marketing and analytics platform that enables businesses to capture customer data and engage with their customers through WiFi networks. It is compatible with popular WiFi hardware manufacturers such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Ruckus, allowing for flexibility in network setups. Businesses have the ability to customize the WiFi login portal with their own branding and promotional messages.

**Email Capture**: The vendor claims that MyPlace Connect allows businesses to gather customer email addresses during the WiFi login process. This feature enables businesses to build their customer database and create targeted marketing campaigns. The platform also supports social login options, providing customers with the convenience of connecting to the WiFi network using their social media accounts.

**Online Review Generation**: MyPlace Connect integrates with well-known online review platforms like TripAdvisor, Yelp, and Google to help businesses generate more customer reviews. According to the vendor, businesses can automatically send review invitations to customers after their visit, increasing the likelihood of receiving positive reviews. This feature aims to enhance businesses' online reputation and visibility on review platforms.

**Guest Loyalty Indicators**: The vendor states that MyPlace Connect provides businesses with valuable loyalty metrics on their customers, including visit frequency and the dates of their first and last visits. This allows businesses to segment their customer base and create targeted campaigns based on customer loyalty status. The platform aims to increase customer retention and drive repeat business by enabling businesses to send personalized offers to infrequent visitors or reward loyal customers.

**Feedback Channel for Customers**: MyPlace Connect includes a Net Promoter Score feature that allows businesses to gather feedback from customers. After their visit, customers receive a request to rate their likelihood of recommending the venue to a friend. According to the vendor, this feedback provides valuable insights into customer satisfaction and helps businesses identify areas for improvement.

MyPlace Connect

Electronic Data Capture

MyPlace Media

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MyPlace Connect

Overview

What is MyPlace Connect?