Name: NavRisk
Author: DAVID

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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FastEST, Inc.

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Azurepath, LLC.

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Frosmo

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Reporting Functionality: Users have found the reporting functionality of NavRisk to be highly useful. Several reviewers have stated that it has saved them time and aided in the growth of their business by allowing them to easily generate reports.

Quick Deployment of Agents: Many users appreciate the quick and painless deployment of agents to all notes in NavRisk. This feature has helped them efficiently manage their tasks and streamline their workflow, contributing to increased productivity.

Helpful Customer Support: Despite encountering login issues, users have praised the helpfulness of NavRisk's customer support team. Reviewers mention that although there may have been a slight delay in resolving problems, they eventually received the assistance needed from the support team at NavRisk's office.

Difficulty in Navigation: Some users have expressed frustration with the navigation and layout of NavRisk. They mentioned that it takes multiple clicks to perform tasks that could be accomplished with a single click in the previous software, Renaissance. Users also disliked the inability to use the tab key to navigate across fields and had to rely on the mouse. Additionally, some users found there were too many screens to scroll through to access desired information.

Loss of Functionality: Several users reported a loss of functionality compared to their previous software. They mentioned that certain check printing features from previous systems were no longer available, and they experienced difficulties with bulk payments where the claim number had to be reentered for each payment, reverting back to the first claim in bulk payments. Users also noted problems with 1099 reporting and stated that more tasks now require manual intervention.

Usability Issues: Many users have raised concerns about usability issues within NavRisk. They found it inconvenient that the default file type for exporting files is for Reports instead of PDF. Users also expressed frustration with the lack of user-friendliness, often having to write down step-by-step directions. Additionally, some users mentioned difficulty in editing certain letters and deleting duplicated entries, as well as noting issues with copy and paste function not working properly.

NavRisk has proven to be a valuable tool for users as they integrate it into their workflow to support multiple clients and enhance their patch management process. With NavRisk, users can efficiently manage claims administration, thanks to its quick visibility into the structure. This software offers easy access to all necessary information, eliminating the need for manual input of claim-specific details into state forms. As a result, users have experienced increased workflow efficiencies and streamlined processes.

One of the notable advantages of NavRisk is its web-based nature, which enables users to work on claims even while traveling. This flexibility allows them to stay productive and responsive no matter where they are located. Customers appreciate the improved layout of information provided by NavRisk. They find certain features of the software to be user-friendly, particularly when searching for specific vehicles, properties, or members. Overall, NavRisk has proven to be a valuable asset in ensuring efficient claims management and enhancing productivity for its users.

Basic

Athena System

The MasterControl Quality Excellence suite bundles a number of products supporting work quality and compliance including training and exams, incidents and corrective actions (CA), documents and change, and other modules.

MasterControl Quality Excellence

NavRisk

Risk Management

DAVID

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TrustRadius

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