Name: One to One Plus
Price: 1995 USD
Author: Edutek Solutions

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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### Asset Management
Users generally appreciate One to One Plus's efficient asset tracking capabilities. The software's ability to centralize IT asset management, connect assets with tickets, and streamline inventory processes has garnered positive feedback. Users find the system easy to use, enabling quick scanning of inventory items, assigning assets, and tracking their status. Customized reports and the ability to link assets to specific staff or students have been highlighted as valuable features. Additionally, the software's continuous improvements and support for offloading inventory tracking tasks to field personnel have been well-received by users.

### Device Tracking
Users consistently highlight the time-saving benefits and increased efficiency brought about by One to One Plus's device tracking feature. The software's ability to provide detailed data on device usage and service history has been particularly well-received by users. Additionally, the prompt support provided by the company for any tracking-related issues has garnered positive feedback from users. The continuous improvements made by One to One Plus to meet the tracking needs of educational institutions have been commended, with users expressing satisfaction with the robust help desk and inventory solutions offered. The ease of assigning devices, managing mass turn-ins, and electronically signing agreements have further contributed to the positive user experience with the device tracking functionality of One to One Plus.

### Inventory Control
Users consistently praise One to One Plus for its efficient inventory tracking capabilities. The software's ability to streamline inventory management processes, generate customized reports, and simplify asset tracking has garnered positive feedback from users. Many users appreciate the ease of use of the web-based software, coupled with the functionality of scanning inventory items and assigning assets to staff or students. Additionally, the system's capability to track repairs and manage asset assignments has been highlighted as a significant benefit by users. One to One Plus's commitment to continuous improvement and meeting the diverse needs of users has been well-received, with users expressing satisfaction with the robust help desk and inventory solution provided.

### User and Group Management
Some users appreciate the ease of assigning work orders to specific users and involving the user experiencing the issue in the resolution process. However, there are suggestions for improvement, such as providing timely updates to users during the ticket resolution process. Additionally, there are requests for enhanced user group functionalities to streamline ticket management. While some users find the software intuitive and efficient, others feel that the ticket submission flow could be more user-friendly. In conclusion, opinions on One to One Plus's user and group management features are mixed, with users highlighting both strengths and areas for enhancement.

### Work Order Processing
Users appreciate the ease of assigning work orders to specific users and involving the user experiencing the issue in the process. They find it simple for end users to input tasks and for technicians to access and address them promptly. While some users have suggested minor improvements in the handling of work orders, overall, the sentiment towards One to One Plus's work order processing functionality remains positive and efficient.

### Student and Staff Management
Users appreciate One to One Plus for its user-friendly web-based interface that simplifies the tracking of student Chromebooks and staff devices. The software's ability to assign assets to specific staff or students, track repairs, and manage in-house maintenance efficiently streamlines operations. Staff members particularly find the system easy to use, enhancing overall workflow management within the educational environment.

Easy to use: Users have consistently found One to One Plus very easy to use, praising its user-friendly interface and customizable features. 

Efficient inventory management: Many reviewers have stated that One to One Plus greatly simplified their inventory system, allowing for easy tracking of devices and asset assignment. The ability to create customized reports was highly appreciated as it helped users quickly find the required data.

Excellent technical support: Users have repeatedly praised the quick and helpful support provided by the company. They appreciated the personalized feel of the tech support and commended the company for incorporating customer suggestions and enhancements into their software.

Less Intuitive Ticket Submittal Flow: Some users have found the ticket submittal flow in One to One Plus to be less intuitive compared to their previous solution. 

Limited Customization Options: The limited customization options and the need to rely on One to One Plus staff for certain changes is seen as a drawback by some users.

Price as a Pain Point: Price is considered a pain point by some users, as it adds another subscription cost.

One to One Plus has proven to be an invaluable tool for users who need to centralize their IT asset management. By providing an all-in-one solution for tracking inventory and connecting assets and tickets, this software has streamlined processes and made departments more efficient. Users have reported significant time savings and improved accuracy, as they no longer need to rely on spreadsheets. The software's great features and responsiveness to user requests have received praise from customers. With One to One Plus, managing school-based 1-to-1 device programs has become hassle-free, eliminating the usual headaches associated with such initiatives. Once users become familiar with the system, they find it fairly easy to navigate and appreciate the access it provides to a wide range of information. Proper training and comfort with the software are recommended before its extensive use. The seamless integration with MDM and the ability to perform both inventory and trouble ticket management in one system have been highly appreciated. The developers behind One to One Plus are known for their responsiveness and supportiveness, addressing needs in real-time and making modifications based on user feedback. This software reduces costs by combining inventory and trouble ticket management into a single system, benefiting organizations that previously relied on separate solutions for these tasks. Users have found that deploying 1-to-1 device programs is easier and less overwhelming with One to One Plus. Transitioning from Excel spreadsheets to this software for inventory management has been smooth for many users. Additionally, the software's ability to handle invoicing and payment tracking in one place has simplified financial processes for users. The tech support team has received high regard for their openness to improvements and willingness to accommodate requested changes.

Basic

Basic Plan (Free)

Starter Plan

Standard Plan

Professional Plan

ZhenHub

WorkHub Tasks

One to One Plus

Inventory management systems are built to handle every stage of the inventory process lifecycle. There are several essential components to most inventory management solutions, starting with order entry capabilities to handle purchase automation. Another standard feature: inventory control and warehouse management to track products and manage workflows through warehouse management. Inventory management systems also typically include distribution capabilities for supply chain management. Fully-featured inventory management systems may also include integrations with customer lifecycle service management, enterprise resource planning software, and robust financial analysis and insights.

Inventory Management

Edutek Solutions

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Serial number and batch tracking

Track individual items via serial number or batches of items made or purchased at the same time in addition to total stock of item types.

Barcode scanning

The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

Automation rules

Rules can be established to automate reordering items, applying tags to organize inventory, creating production orders, shipping items via specific carriers or methods, and more.

Reporting and analytics

Reports about historic and current inventory and order trends are available.

Fulfillment

When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.

Backorder management

Backorders are prioritized and fulfilled as new stock arrives.

Returns management

Returns are processed and accounted for among orders and inventory.

Bill of materials management

The software can create and manage BOMs based on orders.

Item kitting

Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

Invoicing

Invoices for orders can be created and sent, and invoices from suppliers can be managed.

Forecasting

The software predicts future inventory and order trends, and may offer reordering and production suggestions based on these predictions.

Accounting integration

The software integrates with accounting software for more comprehensive bookkeeping.

Point of sale integration

The software integrates with a point of sale system for payment processing.

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