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TrustRadius
One to One Plus

One to One Plus

Overview

Recent Reviews

TrustRadius Insights

One to One Plus has proven to be an invaluable tool for users who need to centralize their IT asset management. By providing an all-in-one …
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Pricing

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Basic

$1,995

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is One to One Plus?

One to One Plus Features

  • Supported: Alerts/Notifications
  • Supported: Barcode/Ticket Scanning
  • Supported: Mobile Access
  • Supported: Product Identification
  • Supported: Reporting/Analytics
  • Supported: Activity Dashboard
  • Supported: Alerts/Escalation
  • Supported: Automated Routing
  • Supported: Customer Database
  • Supported: Email Management
  • Supported: Interaction Tracking
  • Supported: Ticket Management
  • Supported: Asset Tracking
  • Supported: Audit Management
  • Supported: Compliance Tracking
  • Supported: Configuration Management
  • Supported: Contract/License Management
  • Supported: Cost Tracking
  • Supported: Inventory Management
  • Supported: Procurement Management
  • Supported: Support Ticket Management
  • Supported: Reporting & Statistics
  • Supported: Student Information/Records
  • Supported: Independent/Private
  • Supported: K-12
  • Supported: School District
  • Supported: Dispatch Management
  • Supported: Inventory Control
  • Supported: Preventive Maintenance
  • Supported: Routing
  • Supported: Scheduling
  • Supported: Work Order Creation

One to One Plus Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

One to One Plus has proven to be an invaluable tool for users who need to centralize their IT asset management. By providing an all-in-one solution for tracking inventory and connecting assets and tickets, this software has streamlined processes and made departments more efficient. Users have reported significant time savings and improved accuracy, as they no longer need to rely on spreadsheets. The software's great features and responsiveness to user requests have received praise from customers. With One to One Plus, managing school-based 1-to-1 device programs has become hassle-free, eliminating the usual headaches associated with such initiatives. Once users become familiar with the system, they find it fairly easy to navigate and appreciate the access it provides to a wide range of information. Proper training and comfort with the software are recommended before its extensive use. The seamless integration with MDM and the ability to perform both inventory and trouble ticket management in one system have been highly appreciated. The developers behind One to One Plus are known for their responsiveness and supportiveness, addressing needs in real-time and making modifications based on user feedback. This software reduces costs by combining inventory and trouble ticket management into a single system, benefiting organizations that previously relied on separate solutions for these tasks. Users have found that deploying 1-to-1 device programs is easier and less overwhelming with One to One Plus. Transitioning from Excel spreadsheets to this software for inventory management has been smooth for many users. Additionally, the software's ability to handle invoicing and payment tracking in one place has simplified financial processes for users. The tech support team has received high regard for their openness to improvements and willingness to accommodate requested changes.

Easy to use: Users have consistently found One to One Plus very easy to use, praising its user-friendly interface and customizable features.

Efficient inventory management: Many reviewers have stated that One to One Plus greatly simplified their inventory system, allowing for easy tracking of devices and asset assignment. The ability to create customized reports was highly appreciated as it helped users quickly find the required data.

Excellent technical support: Users have repeatedly praised the quick and helpful support provided by the company. They appreciated the personalized feel of the tech support and commended the company for incorporating customer suggestions and enhancements into their software.

Less Intuitive Ticket Submittal Flow: Some users have found the ticket submittal flow in One to One Plus to be less intuitive compared to their previous solution.

Limited Customization Options: The limited customization options and the need to rely on One to One Plus staff for certain changes is seen as a drawback by some users.

Price as a Pain Point: Price is considered a pain point by some users, as it adds another subscription cost.

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