Webroot in the MSP space
Use Cases and Deployment Scope
We have used Webroot from 2010 until 2022 at which time we downgraded to just using Webroot DNS and started using Huntress EDR. It worked well for threat landscape our clients faced at the time, however as the threat environment changed, we sought out a more robust product.
Pros
- Cloud management
- granular configuration options
- fairly good malware blocking
- Integration with MSP platform
Cons
- Lighter weight client side application
- Better response time with tech support
- Stronger content filters and sandboxing options
Return on Investment
- The DNS filtering allows for a very granular configuration of endpoints
- The cost to benefit ratio is good. It is not a real EDR player yet, but the development looks promising
- Its best feature is integration with our MSP software, providing actionable tickets.
Usability
Alternatives Considered
Huntress and DataSet by SentinelOne
Other Software Used
FortiAnalyzer, FortiClient, Huntress


