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OpenText Web CMS

Score5 out of 10

24 Reviews and Ratings

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What is OpenText Web CMS?

OpenText Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community.

According to the vendor, with TeamSite, users can:

  • Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer connections with each visitor through personalized and optimized content. Regularly test pages to create higher quality experiences and increase viewer engagement and conversions.

  • Create digital campaign content quickly and smoothly via a simple, modern user experience – Manage the end-to-end digital content and campaign lifecycle within one easy-to-use platform that gives you total control over mobile-ready experiences, and accelerates time-to-market for new campaigns. TeamSite incorporates digital asset management, including an integration with the leading DAM platform, OpenText MediaBin.

  • Meet rigorous IT, industry, and brand standards with proven technology – TeamSite is a reliable, scalable, and secure platform that is available via on-premises, hybrid, and cloud deployment models. The capabilities of TeamSite allow our clients to comply with complex security, archiving, and brand requirements.


Categories & Use Cases

Key Features

Learn about the best (and worst!) features OpenText Web CMS has to offer, as determined by TrustRadius' reviewers.
Based on 24 ratings of OpenText Web CMS's features
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Top Performing Features

  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.3

  • Library of website themes

    A library of website frameworks or themes is available as a starting point for building a website.

    Category average: 7.2

Areas for Improvement

  • Availability / breadth of extensions

    There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

    Category average: 7.5

  • Page templates

    The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

    Category average: 7.9

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

    Category average: 7.8

Reviews

What users are saying about OpenText Web CMS.
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Real-world insights about OpenText TeamSite

Incentivized
Tyler VogelView profile
Manager, Digital Projects and Web Operations in Marketing at UC Davis Health (10,001+ employees employees)

Use Cases and Deployment Scope

UC Davis Health utilizes OpenText Teamsite to manage our public and intranet websites along with our dynamic news and blog content. We've centralized Web content publishing under this one solution with customizations appropriate to needs of users and organizational priorities. We currently support hundreds of websites and web editors on the platform.

Pros

  • Customizable
  • Content governance
  • Role-based access control

Cons

  • Authoring interface
  • Integration with other web platforms
  • User documentation and training

Return on Investment

  • Supports evolving brand, user experience and functionality needs
  • Provides solid platform for engaging online visitors
  • Somewhat challenging to find technical resources to build and support the platform.

Usability

A powerful content management tool.

Incentivized
Joy GikenoView profile
Universal Service Representative at University of South Florida St. Petersburg (501-1000 employees employees)

Use Cases and Deployment Scope

We use it to manage and create digital campaign content which also helps us reduce the time taken to market new campaigns. It's a great CMS solution that caters to our complex needs in terms of licenses, languages, and brand. We use it to help develop pages, edit them and push them live for the institution.

Pros

  • Managing pages even when working with big scale projects.
  • Very resourceful cloud offering.
  • Handle our complex needs efficiently from languages, organizational dynamics, and brand.

Cons

  • Needed content management tools we need in the organization work great.
  • Nothing to dislike as it serves it's purpose.

Return on Investment

  • There is improved site maintenance.
  • Great platform that makes it easy to engage visitors online.
  • Great editing and creation of digital content.

Alternatives Considered

Storyblok

Other Software Used

QuoteWerks, Pantheon, Checkmk, Webex Meetings

OpenText TeamSite the best content management tool

Incentivized
Sharon CarneyView profile
Course Instructor in Professional Services at Manukau Institute of Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

It helps us to create digital content that we use during instructional sessions. Building lessons with this platform has been excellent since the web platform is secure and no unauthorized user can access information. The main advantage that we have discovered is running our courses at a fair cost. When marketing our institution we can create attractive content that meets international standards and publish it on our social media accounts.

Pros

  • Creation of digital content.
  • Provision of editing services.
  • Publishing content in our social media accounts.

Cons

  • I have recommendation for improvements.
  • It is easy to work with all the features.
  • All necessary content management tools are included.

Return on Investment

  • I have experienced positive Return on Investment.
  • Editing and creation of digital content has always been successful.

Alternatives Considered

Storyblok

Other Software Used

Docebo Learning Suite, Adobe Analytics

Flexible, modern and versatile tool for managing digital content

Incentivized
Duane ThompsonView profile
Product Development Lead in Product Management at AT&T (10,001+ employees employees)

Pros

  • Offering compelling experiences to customers, which help in improving satisfaction
  • Information is delivered across multiple channels
  • Testing relevant result sets to improve the rate of website conversion

Cons

  • Customization isn't an easy task
  • Steep learning curve

Return on Investment

  • Site maintenance is improved
  • Easy to make design changes
  • Web accessibility management
  • Streamlined scheduling

Alternatives Considered

Progress Sitefinity

Other Software Used

Solodev

Efficient Web Content Management Software

Incentivized
Verified User
Manager in Marketing (1001-5000 employees employees)

Use Cases and Deployment Scope

We've been using OpenText TeamSite for three years now as our key web content management system. We've engaged the software to design our websites, and author and edit the content. It's been critical in streamlining our customers' digital marketing experiences spanning the essential social media channels (Pinterest, Instagram, and Facebook to be specific). I'm using Teamsite daily to make my work easier by utilizing a single software to manage marketing content on all the digital channels.

Pros

  • The drag and drop forms feature makes publishing simple and quick.
  • Preview of customer data before sending publications helps us to deliver personalized experiences.

Cons

  • It keeps saying Path not Found when publishing external file attributes on the staging arena. I've never found a way to go around it.
  • Does not retain file owner's name when you publish through OpenDeploy.

Return on Investment

  • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
  • Quick publication of content across the main digital channels.
  • We run our digital campaigns swiftly.
  • We've maintained our brand consistency for three years.

Other Software Used

Google Analytics 360 (formerly Google Analytics Premium), Western Digital Ultrastar Data Hybrid Platform

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