Orderlord

OrderLord is a delivery and brand management solution designed to streamline and optimize operations for restaurants, cloud kitchens, and delivery logistics companies. It caters to businesses of various sizes, from small independent restaurants to large enterprise-level chains and delivery logistics companies. According to the vendor, OrderLord is utilized by professionals in the food and beverage industry, hospitality industry, as well as restaurants, cloud kitchens, and delivery logistics companies.

Key Features

Delivery Management System: According to the vendor, the core feature of OrderLord is its Delivery Management System (DMS), which provides a comprehensive dashboard for managing deliveries, users, locations, menus, and billing data. It allows users to receive orders in real-time, filter and assign them to deliveries, track live updates, and integrate with over 80 delivery platforms worldwide.

Brand Management Tool: The Brand Management Tool (BMT) enables multi-brand companies to organize and control their storefronts, combining brands, locations, and delivery platforms. According to the vendor, it offers real-time remote management, advanced scheduling, and the ability to pause storefront operations.

Driver Application: According to the vendor, the Driver Application allows couriers to receive deliveries, choose navigation apps, chat with customers, collect payments, and send notifications. It offers extensive delivery features, customizable preferences, notifications, and customer chat functionality.

Point of Sale: OrderLord's Point of Sale (POS) application allows users to receive online orders from various integrations, assign meals to tables, send orders to the kitchen, track orders and couriers on a map, and create deliveries. According to the vendor, it offers a preview map, seating and table management, and multiple printer support.

Kitchen Display System: The Kitchen Display System (KDS) eliminates the need for paper notes and provides a customizable interface for kitchen staff to track and manage orders in real-time. It supports manual orders, order tracking, food preparation control, and order history with various filters.

Kiosk: According to the vendor, the Kiosk application enables customers to place orders at fixed ordering stations or from their tables. It supports multiple brands, personalized meal options, and advanced receipt customization, improving sales and customer convenience.

Caller ID: According to the vendor, the Caller ID application simplifies order processing by recording and attaching the caller's phone number to orders. It instantly transfers the caller's number to the DMS and POS, eliminating manual entry and pairing customer data with their previous orders.