Adobe Customer Journey Analytics vs. Pega Customer Decision Hub
Adobe Customer Journey Analytics vs. Pega Customer Decision Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Adobe Customer Journey Analytics | N/A | Adobe's Customer Journey Analytics is a service built on Adobe Experience Platform that lets the user join all data from every channel into a single interface for real-time, omnichannel analysis and visualization, allowing users to make better decisions with a holistic view of the business and the context behind every customer action. | N/A | |
Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month |
Adobe Customer Journey Analytics | Pega Customer Decision Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Adobe Customer Journey Analytics | Pega Customer Decision Hub | |
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Adobe Customer Journey Analytics | Pega Customer Decision Hub | |
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Small Businesses | Ortto Score 8.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Adobe Customer Journey Analytics | Pega Customer Decision Hub | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (9 ratings) |
Adobe Customer Journey Analytics | Pega Customer Decision Hub | |
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Likelihood to Recommend | Adobe | Pegasystems |
Pros | Adobe | Pegasystems |
Cons | Adobe | Pegasystems |
Alternatives Considered | Adobe No answers on this topic | Pegasystems |
Return on Investment | Adobe | Pegasystems |
ScreenShots | Pega Customer Decision Hub Screenshots |