Pega Customer Decision Hub vs. Simplify360
Pega Customer Decision Hub vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pega Customer Decision Hub | N/A | Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time. | $97 Per User Per Month | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Pega Customer Decision Hub | Simplify360 | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Pega Customer Decision Hub | Simplify360 | |
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Top Pros | ||
Top Cons |
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Pega Customer Decision Hub | Simplify360 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Customer.io Score 8.3 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Decision Hub | Simplify360 | |
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Likelihood to Recommend | 8.0 (9 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Pega Customer Decision Hub | Simplify360 | |
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Likelihood to Recommend | Pegasystems | Simplify360 |
Pros | Pegasystems | Simplify360 |
Cons | Pegasystems | Simplify360 |
Likelihood to Renew | Pegasystems No answers on this topic | Simplify360 |
Alternatives Considered | Pegasystems | Simplify360 |
Return on Investment | Pegasystems | Simplify360 |
ScreenShots | Pega Customer Decision Hub Screenshots |