Name: PINS
Author: PINS

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IoT Device Management

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Geographic Information

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Internet of Medical Things

Vertical-Specific

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### Certificate Management
Users appreciate the visibility provided by PINS for tracking expiration dates of certificates, making recordkeeping more uniform across departments. However, some users express a desire for improved features and easier access to information within the system. Despite these challenges, the overall consensus is that PINS's certificate management capabilities have positively impacted compliance and management processes within organizations.

### Vendor Compliance
Users also appreciate the ease of searching for vendors within PINS and the convenience of the reports tool for sending out reminders efficiently. However, some users have highlighted areas for improvement, such as the need for a bulk approval option for insurance and enhancements in auto-filling the "Insured Project Contact" field. Despite these minor drawbacks, the overall consensus is that PINS effectively facilitates vendor compliance by providing a centralized platform for tracking insurance documents and communicating with vendors.

### Document Control
Users appreciate the convenience of having all their documents centralized within PINS, particularly noting the ease of tracking insurance documents and identifying missing or pending items. However, there are concerns raised about the challenges faced in ensuring documents are correctly categorized and the need for more robust features such as detailed upload tracking and customizable document titles to enhance searchability and efficiency within the platform.

### Project Coordination
Users consistently highlight the user-friendly nature of PINS for project coordination tasks. The ability to easily manage project approvals, track project statuses, and collaborate across projects is a key strength noted by reviewers. However, some users express minor frustrations with certain functionalities, such as the lack of a search bar in the "List Projects" tab and the manual approval process for insurance liabilities. Despite these minor drawbacks, the overall sentiment leans towards PINS being a valuable tool for enhancing project coordination efficiency.

Dedicated Team: Users appreciate the PINS team's commitment to understanding market needs and actively seeking feedback through town halls, demonstrating their dedication to improving the software based on user input.

Efficient Tracking Features: The tracking features and reminders in PINS are praised by many users for their efficiency, allowing them to easily send pre-set emails with just a click and track insurance documents. This feature helps users quickly identify what is required, approved, and pending.

Excellent Customer Service: Many users highly regard the customer service provided by PINS. They express satisfaction in being able to track expiring certificates more effectively and improve recordkeeping across departments. The helpfulness of the Integration team is also acknowledged, with one team member going above and beyond by offering personalized tutorial videos and Zoom calls to address user questions.

Exporting Data to Excel: Some users have found the process of exporting data to an Excel sheet in PINS to be cumbersome and inefficient. They feel that it could be made easier and more efficient, which would greatly improve their workflow.

Limited Editing Capabilities in Emails: Several reviewers have expressed a desire for more editing capabilities in PINS emails. They find the current options to be lacking and believe that having more flexibility in editing emails would allow them to better customize their communication with clients and colleagues.

Difficulties with File Management: A common issue mentioned by users is the difficulty they face when trying to download files and perform cut and paste actions within PINS. They suggest that a more seamless way of managing files would save them time and simplify their tasks.

Users of PINS have found the software to be user-friendly and convenient, particularly for managing policies that are expiring within 30, 60, or 90 days. The system allows for easy creation of certificates and addition of requirements, streamlining the process of tracking insurance documents. Additionally, PINS offers flexibility beyond insurance tracking, making it a versatile tool for various business needs.

While some users have not utilized the email feature and have manually entered data instead, PINS still effectively manages COI compliance of vendors. It allows for mass email communication for expired certificates, saving users time and frustration. Although there have been some difficulties with agents not being able to navigate the software and missing items, overall, users appreciate the company's helpfulness and responsiveness during the setup process and ongoing support.

PINS has been used for over six years, indicating its reliability and longevity in the market. Users who have been using the software for years have become accustomed to its interface and find it easy to use and helpful in staying organized. Additionally, the initial setup includes assistance with uploading COIs and comprehensive training on system usage. While upgrades may be slow, the basics of the system are manageable for day-to-day work, allowing users to efficiently track certificates of insurance without major issues.

The MasterControl Quality Excellence suite bundles a number of products supporting work quality and compliance including training and exams, incidents and corrective actions (CA), documents and change, and other modules.

MasterControl Quality Excellence

InsightVM is presented as the next evolution of Nexpose, by Rapid7. This Insight cloud-based solution features everything included in Nexpose, such as Adaptive Security and the proprietary Real Risk score, and extends visibility into cloud and containerized infrastructure. InsightVM also offers advanced remediation, tracking, and reporting capabilities not included in Nexpose.

insightIDR

Vulnerability Management

Application Security

Log Management

insignConnect

Rapid7 InsightVM

PINS

Risk Management

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