Name: Platforce
Price: 15 USD
Author: Platforce

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Cross-Browser Testing

Interactive Application Security Testing (IAST)

WebOps

Development

Academic Advising

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Cost Management

Cloud Storage

Converged Infrastructure

Database Load Balancing

Fraud Detection

Hyper-Converged Infrastructure

IT Operations Analytics

Integration Platform as a Service (iPaaS)

MLOps

Managed DNS

Network Performance Monitoring

Release Management

Requirements Management

Solid State Drives

Time Series Databases

Tower Servers

Unified Endpoint Management (UEM)

Value-Added Resellers (VARs)

VoIP Monitoring

Website Hosting

Wireless LAN

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Brand Intelligence

Content Management

Data Management

Email Marketing

Gamification

Marketing Analytics

Marketing Automation

Mobile Advertising

Online Proofing

Press Release Management

Product Intelligence

Social Media Management

Social Media Marketing

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales

Secure Service Edge (SSE)

Security

Financial Services CRM

HIPAA Compliance

Internet of Medical Things

eDiscovery

Vertical-Specific

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Platforce is a CRM platform designed to streamline workflows and ensure compliance with regulations in the pharmaceutical and life science industries. It caters to small to large-sized companies in these sectors, including pharmaceutical, biotechnology, and medical device companies, healthcare providers, and life science research organizations.

## Key Features

**Accessibility**: According to the vendor, Platforce allows users to securely access their data, perform tasks, and collaborate from any location using any device with an internet connection.

**Scalability**: The vendor claims that Platforce is designed to accommodate the needs of growing pharmaceutical and life science organizations. It can handle increasing data volumes, user accounts, and customer interactions without compromising performance or functionality.

**Compliance**: Platforce prioritizes data security and compliance with industry regulations, including HIPAA and GDPR. The vendor states that the platform employs robust security measures and ensures that customer data is handled and stored securely.

**Customization**: According to the vendor, Platforce offers extensive customization options, allowing users to tailor data fields, forms, and layouts to their specific business requirements.

**Uptime**: The vendor guarantees a high level of system availability, with a target of 99.9% uptime. They claim that Platforce minimizes downtime and ensures uninterrupted access for users, supporting critical business processes.

**Integration**: Platforce offers seamless integration capabilities with various systems commonly used in the pharmaceutical and life science industries. The vendor claims that it eliminates data silos and enables a holistic view of customer interactions.

**Onboarding**: The vendor provides comprehensive onboarding support, assigning an account manager to guide companies through the transition process. They assist with data migration and customize the platform to align with specific workflows.

**Support**: According to the vendor, Platforce offers dedicated support to its users, providing assistance for inquiries, technical issues, or guidance related to the platform. They claim to offer local support in different time zones and provide self-help resources.

**Consent Management**: Platforce provides pre-made templates and digital signing capabilities for obtaining client consent. The vendor states that the platform enables the management and automation of consent collection to ensure compliance with regulations like HIPAA and GDPR.

**E-Detailing**: According to the vendor, Platforce's interactive eDetailer allows for engaging and personalized meetings with healthcare professionals (HCPs). They claim that it delivers relevant content and provides real-time insights into HCP interactions, optimizing presentations and follow-up strategies.

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Platforce

Customer Data

Customer Data Management

Allows customer data platforms (CDPs) to function as a central hub and single source of truth for customer data.

Account Scoring

This may include scoring for leads, customer accounts, buying intent, and personas.

Customer Data Governance

Includes consent management to comply with GDPR and data privacy standards as well as protect PII information.

Data Connectors

Functionality that enables users to forward or syndicate data to other platforms or systems and connect to internal or external services using APIs.

Data Enhancement

Includes bulk or automated data cleansing, appending missing data from contact lists and inbound leads, and the ability to process data with an optimized number of fields.

Data Ingestion

The ability to collect, validate, standardize, and map customer data from first or third-party sources.

Data Storage

Data consolidation and warehousing capabilities.

Data Visibility

The ability to visualize usage and account data, including funnel and pipeline and front and back-end visibility.

Event Data

Refers to the overall quality and tracking of cross-channel event data linked to actions taken by specific user accounts.

Identity Resolution

Leverages centralized data flow to identify and sync leads, prospects, and customer accounts and deduplicate user information while addressing issues such as third-party cookie deprecation.

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

Standard visitor segmentation

Ability to segment, or target audiences based on criteria you set (e.g. URL, cookies, IP address, custom javascript, traffic source, device, browser, language, ad campaign, geo-targeting, time of day) and enable tests to run for specific visitor segments.

Behavioral visitor segmentation

Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.

Traffic allocation control

Ability to set what percentage of website traffic receives specific test variants in order to roll out code only to a subset of site visitors.

Website personalization

Ability to optimize user experience for individual site visitors based on certain characteristics and past actions (e.g. past purchases, geolocation, demographics, device type, referral source, etc..). An example of this is product and/or content recommendations based on visitor characteristics.

Tag Management

Tag library

The software natively supports a variety of vendors, including the most important or common ones such as Google and Adobe.

Tag variable mapping

The software allows users to manipulate data and map it to known variables in the tag without custom development.

Ease of writing custom tags

The software allows users to create and implement custom tags when a certain tag is not among the available templates.

Rules-driven tag execution

The software allows for flexible tag firing based on multi-part load rules, as well as tag sequencing and dependencies.

Tag performance monitoring

The software tracks things like tag load time, blocking tags, uptime / response time, and tag killing, and sends alerts.

Page load times

The tag management software has helped improve page load speeds.

Mobile app tagging

The software can manage tags for mobile apps as well as websites.

HTML5 support

Custom tags (parameters)

Provides custom tagging capabilities through parameters.

Custom tags through JavaScript/HTML own tags

Synchronous tag support

Asynchronous tag support

Auto-detect tag from code snippet

Auto-detecting of tags from code snippets.

Automatic tag compression

Library of JavaScript extensions

The software offers a library of pre-built JavaScript functions for use with tags and load rules for data manipulation, UI functionality or data collection.

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Platforce

Overview

What is Platforce?