![]project-open[](/_next/image?url=https%3A%2F%2Fmedia.trustradius.com%2Fproduct-logos%2Fstd-logos%2F6K74TZ5PJ2J7.png&w=256&q=75)
![]project-open[](/_next/image?url=https%3A%2F%2Fmedia.trustradius.com%2Fproduct-logos%2Fstd-logos%2F6K74TZ5PJ2J7.png&w=96&q=75){kind=small}
TrustRadius Insights
Users of project-open have found the software to be a valuable tool for enhancing visibility and transparency in project execution. With …
Starting at $12 per month
View PricingOverview
What is ]project-open[?
]project-open[ is an integrated open-source project and service management tool designed to provide comprehensive solutions for the service industry. It caters specifically to small and medium-sized companies across various professions and industries, including IT departments, IT service providers,...
Recent Reviews
Leaving a review helps other professionals like you evaluate Project Management Software
Be the first one in your network to review ]project-open[, and make your voice heard!
Get StartedPricing
Basic
$12
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is ]project-open[?
]project-open[ is an integrated open-source project and service management tool designed to provide comprehensive solutions for the service industry. It caters specifically to small and medium-sized companies across various professions and industries, including IT departments, IT service providers, professional service organizations, project management offices, consulting firms, and software development companies.
Key Features
Enterprise Project Management: Users can effectively track project plans, progress, budgets, costs, risks, milestones, and more. The software offers a centralized repository for storing project information, facilitating easy access and sharing. Project updates can be conveniently delegated to project managers.
Project Management Office: The software efficiently supports administrative and reporting processes in complex PMO environments. It can automatically generate executive reports based on project information provided by project managers. Additionally, it provides a centralized location for storing project-related information, enabling secure sharing of project and status information across the organization with appropriate user permissions.
IT Service Management: Designed to address the specific needs of IT departments and IT service providers, the software adheres to ITIL V3 best practices. Users can effectively track and manage incidents, change requests, and project proposals. It also enables streamlined planning, prioritizing, distributing, executing, and rolling out changes throughout the IT service organization.
Professional Services Automation: Users can accurately track and bill professional services to customers. The software offers integrated timesheet management for both projects and support services, allowing precise tracking of time spent. Invoices can be easily created based on various contract types, service types, and price lists.
Project Planning & Tracking: The software seamlessly supports the import of projects from MS-Project and enables users to efficiently assign resources to tasks. It facilitates the tracking of time spent on projects and provides a convenient way to compare it with approved plans.
Support and Helpdesk Integration: The software seamlessly integrates support and helpdesk ticket tracking capabilities similar to project time tracking.
Project Controlling: Users can effectively track resource consumption based on time sheet hours and financial information.
Project Invoicing: Users can conveniently create invoices for fixed price/effort based projects. The software offers flexible options for partial and cumulative invoicing, allowing multiple invoices per project. Price lists can be easily customized based on service types and other parameters.
Time Sheet: The software offers integrated timesheet management for projects and support tickets, ensuring accurate tracking. The approval process is efficiently controlled through workflows.
]project-open[ Features
- Supported: Billing & Invoicing
- Supported: Project Planning/Scheduling
- Supported: Task Management
- Supported: Time & Expense Tracking
- Supported: Issue Management
- Supported: Collaboration Tools
- Supported: Agile Methodologies
- Supported: Client Portal
- Supported: Cost-to-Completion Tracking
- Supported: Customizable Templates
- Supported: Gantt/Timeline View
- Supported: Idea Management
- Supported: Milestone Tracking
- Supported: Resource Management
- Supported: Traditional Methodologies
- Supported: CRM
- Supported: Document Management
- Supported: Portfolio Management
- Supported: Project Management
- Supported: Proposal Generation
- Supported: Quotes/Estimates
]project-open[ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of project-open have found the software to be a valuable tool for enhancing visibility and transparency in project execution. With project-open, users are able to easily provide information to other organizational units, even without technical knowledge. This has streamlined communication and collaboration within organizations, resulting in increased efficiency and improved decision-making processes.
One key use case of project-open is its financial management capabilities. Users have found that the software offers a strong cost management perspective in execution activities, helping them keep overheads low and budgets in check. By utilizing project-open's financial management features, users are able to effectively track expenses, monitor costs, and allocate resources, ensuring that projects stay within budget and financial goals are met.
Previously, users were managing projects using disconnected tools like Excel or OneNote. However, since adopting project-open, they have experienced a significant boost in productivity. The software provides an all-in-one solution for project management, eliminating the need for multiple tools and reducing time wasted on switching between applications. Users appreciate the user-friendly interface and easy installation process of project-open, allowing them to quickly get up and running with minimal setup effort.
One aspect that users particularly appreciate about project-open is the abundance of useful features it offers. From task management to resource allocation and reporting capabilities, the software provides a comprehensive set of tools to support every stage of a project's lifecycle. Users find these features to be highly valuable in streamlining their workflows and increasing their overall productivity.
However, some users have encountered challenges when it comes to modifying the code or customizing the product to meet specific company requirements. They find the codebase of project-open complex and difficult to work with, which makes adding new features or making customizations a daunting task. While the out-of-the-box functionality of project-open is comprehensive, users who require extensive customization may find themselves limited by the complexity of the underlying code.
Overall, project-open has proven to be a valuable tool for enhancing project execution, increasing productivity, and improving financial management. Users appreciate its transparency, ease of use, and extensive feature set. However, those seeking extensive customization may face challenges due to the complexity of the codebase.
Close integration with finance: Users have praised the close integration of project-open with finance, allowing for easy creation of purchase orders, quotes, client invoices, and provider invoices with just a click. This feature has been mentioned by several reviewers, highlighting its usefulness in streamlining financial processes within the software.
Completeness, flexibility, and scalability: Reviewers have noted that despite being an open-source solution, project-open offers multiple ways to manage project execution, including work packages, financial management, risk visibility, and controlled planning. This demonstrates the software's completeness, flexibility, and scalability. Several users have expressed their satisfaction with the wide range of features available in project-open.
Affordability and value: The community edition of project-open is described as both awesome and free by users. This emphasizes the affordability and value it provides to organizations. Multiple reviewers have highlighted how surprised they were by the abundance of features packed into project-open considering its price. It is clear that this software exceeds their expectations in terms of functionality while remaining cost-effective.
Difficult Initial Setup: Some users have found the initial setup and configuration of the software to be quite challenging, requiring a significant amount of effort to get started.
Cluttered Interface: Several reviewers have mentioned that the software's abundance of extra features can make the interface feel cluttered and confusing initially. However, they note that once the software is customized to their needs, it helps with organizing the layout.
Lackluster Integration Process: A number of users expressed dissatisfaction with the implementation phase of switching from their old system to this new software. They mention issues such as data not being properly integrated and having to remind the support team about certain setups like the careers page.