Name: ]project-open[
Price: 12 USD
Rating: 7.4 (3 reviews)
Author: Project Open Business Solutions

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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]project-open[ is an integrated open-source project and service management tool designed to provide comprehensive solutions for the service industry. It caters specifically to small and medium-sized companies across various professions and industries, including IT departments, IT service providers, professional service organizations, project management offices, consulting firms, and software development companies.

## Key Features

**Enterprise Project Management**: Users can effectively track project plans, progress, budgets, costs, risks, milestones, and more. The software offers a centralized repository for storing project information, facilitating easy access and sharing. Project updates can be conveniently delegated to project managers.

**Project Management Office**: The software efficiently supports administrative and reporting processes in complex PMO environments. It can automatically generate executive reports based on project information provided by project managers. Additionally, it provides a centralized location for storing project-related information, enabling secure sharing of project and status information across the organization with appropriate user permissions.

**IT Service Management**: Designed to address the specific needs of IT departments and IT service providers, the software adheres to ITIL V3 best practices. Users can effectively track and manage incidents, change requests, and project proposals. It also enables streamlined planning, prioritizing, distributing, executing, and rolling out changes throughout the IT service organization.

**Professional Services Automation**: Users can accurately track and bill professional services to customers. The software offers integrated timesheet management for both projects and support services, allowing precise tracking of time spent. Invoices can be easily created based on various contract types, service types, and price lists.

**Project Planning & Tracking**: The software seamlessly supports the import of projects from MS-Project and enables users to efficiently assign resources to tasks. It facilitates the tracking of time spent on projects and provides a convenient way to compare it with approved plans.

**Support and Helpdesk Integration**: The software seamlessly integrates support and helpdesk ticket tracking capabilities similar to project time tracking.

**Project Controlling**: Users can effectively track resource consumption based on time sheet hours and financial information.

**Project Invoicing**: Users can conveniently create invoices for fixed price/effort based projects. The software offers flexible options for partial and cumulative invoicing, allowing multiple invoices per project. Price lists can be easily customized based on service types and other parameters.

**Time Sheet**: The software offers integrated timesheet management for projects and support tickets, ensuring accurate tracking. The approval process is efficiently controlled through workflows.

Close integration with finance: Users have praised the close integration of project-open with finance, allowing for easy creation of purchase orders, quotes, client invoices, and provider invoices with just a click. This feature has been mentioned by several reviewers, highlighting its usefulness in streamlining financial processes within the software.

Completeness, flexibility, and scalability: Reviewers have noted that despite being an open-source solution, project-open offers multiple ways to manage project execution, including work packages, financial management, risk visibility, and controlled planning. This demonstrates the software's completeness, flexibility, and scalability. Several users have expressed their satisfaction with the wide range of features available in project-open.

Affordability and value: The community edition of project-open is described as both awesome and free by users. This emphasizes the affordability and value it provides to organizations. Multiple reviewers have highlighted how surprised they were by the abundance of features packed into project-open considering its price. It is clear that this software exceeds their expectations in terms of functionality while remaining cost-effective.

Difficult Initial Setup: Some users have found the initial setup and configuration of the software to be quite challenging, requiring a significant amount of effort to get started.

Cluttered Interface: Several reviewers have mentioned that the software's abundance of extra features can make the interface feel cluttered and confusing initially. However, they note that once the software is customized to their needs, it helps with organizing the layout.

Lackluster Integration Process: A number of users expressed dissatisfaction with the implementation phase of switching from their old system to this new software. They mention issues such as data not being properly integrated and having to remind the support team about certain setups like the careers page.

Users of project-open have found the software to be a valuable tool for enhancing visibility and transparency in project execution. With project-open, users are able to easily provide information to other organizational units, even without technical knowledge. This has streamlined communication and collaboration within organizations, resulting in increased efficiency and improved decision-making processes.

One key use case of project-open is its financial management capabilities. Users have found that the software offers a strong cost management perspective in execution activities, helping them keep overheads low and budgets in check. By utilizing project-open's financial management features, users are able to effectively track expenses, monitor costs, and allocate resources, ensuring that projects stay within budget and financial goals are met.

Previously, users were managing projects using disconnected tools like Excel or OneNote. However, since adopting project-open, they have experienced a significant boost in productivity. The software provides an all-in-one solution for project management, eliminating the need for multiple tools and reducing time wasted on switching between applications. Users appreciate the user-friendly interface and easy installation process of project-open, allowing them to quickly get up and running with minimal setup effort.

One aspect that users particularly appreciate about project-open is the abundance of useful features it offers. From task management to resource allocation and reporting capabilities, the software provides a comprehensive set of tools to support every stage of a project's lifecycle. Users find these features to be highly valuable in streamlining their workflows and increasing their overall productivity.

However, some users have encountered challenges when it comes to modifying the code or customizing the product to meet specific company requirements. They find the codebase of project-open complex and difficult to work with, which makes adding new features or making customizations a daunting task. While the out-of-the-box functionality of project-open is comprehensive, users who require extensive customization may find themselves limited by the complexity of the underlying code.

Overall, project-open has proven to be a valuable tool for enhancing project execution, increasing productivity, and improving financial management. Users appreciate its transparency, ease of use, and extensive feature set. However, those seeking extensive customization may face challenges due to the complexity of the codebase.

Basic

Priority Matrix is a prioritization, collaborative, task management software used by more than 2500 businesses worldwide and 85,000 paid customers. Priority Matrix is used by customers who need visibility and alignment in team priorities. Priority Matrix uses the 4-quadrants to help customers prioritize by critical and urgency.

Single

Multi

Server

Stakeholder

Beginner

Master

Production

Free

RationalPlan

]project-open[

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software is designed to help people involved in the project management process to initiate, plan, execute, monitor and close projects of any size and type.

Project Open Business Solutions

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

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Overview

What is ]project-open[?