TrustRadius Insights
Propertyware is a property management software that has helped businesses solve several key problems related to managing properties, …
Starting at $1 per month per unit ($250 monthly minimum)
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What is Propertyware?
Propertyware is a cloud-based property management software specifically designed for small, mid-sized, and single-family property management companies. It offers unmatched customization and an open API for two-way data exchange that allows users to run their businesses according to their own needs. With...
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Get StartedPricing
Basic
$1
Cloud
per month per unit ($250 monthly minimum)
Added Service - Maintenance Contact Center
$1.10
Cloud
per month per unit ($300 setup fee)
Plus
$1.50
Cloud
per month per unit ($350 monthly minimum)
Entry-level set up fee?
- $2 one-time feeRequired
For the latest information on pricing, visithttps://www.propertyware.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1 per month per unit ($250 monthly minimum)
Product Demos
Property Maintenance Work Order Management 1 Minute Demo
YouTube
Propertyware Management Fee Calculation 1 Minute Demo
YouTube
Rental Property Mobile Maintenance Software App 1 Minute Demo
YouTube
For Rent Listing & Syndication Software Tools 1 Minute Demo
YouTube
Property Accounting Software 1 Minute Demo Accounts Receivable / Payable
YouTube
Product Details
- About
- Tech Details
What is Propertyware?
Propertyware is a cloud-based property management software specifically designed for small, mid-sized, and single-family property management companies. It offers unmatched customization and an open API for two-way data exchange that allows users to run their businesses according to their own needs. With portfolio-level accounting and reporting, managers can monitor local operations while getting holistic reporting with a single sign-on. This solution caters to individual landlords who want to manage rental properties and tenants, fee managers who handle property and fees for owners or asset managers managing bank-owned properties.
The software stores all data in the cloud; therefore providing anytime access to customer and property data from any device type along with communication capabilities via a branded customer portal. Through Propertyware, users can communicate lease status, work order status along with owner statements - keeping everyone informed at every stage of the process. Users also have access to tools that enable them to track leads throughout the sales lifecycle using built-in dashboards and reporting features which are useful in evaluating project ROI.
Integration has been made easy as Propertyware offers integration with QuickBooks - allowing tracking expenses as well as accepting payments via credit card. Overall the product provides valuable insight into managing your critical processes through its robust functionality enabling you to make informed decisions quickly whilst having complete control over your business needs.
Propertyware Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Propertyware is a property management software that has helped businesses solve several key problems related to managing properties, automating tasks, and tracking expenses and income. With Propertyware, businesses have been able to grow and become more efficient, resulting in requiring smaller staff numbers and delivering better products. Users have noted how the software has made day-to-day processes smoother and easier for tenants and owners to pay their rents and collect monthly income through portals.
In addition, the software provides access to all departments, enabling visibility into the property for updates and tracking activity for multiple properties. Businesses have also been able to become paperless with cloud storage features and maintain all accounting records in one product. Beyond this, Propertyware has allowed multi-family property management companies to create financial reports, organize data for owners and landlords, maintain dozens of bank accounts and leases while becoming more virtual with seamless online communication between tenants and owners. Users have commended the fantastic technical support provided by Propertyware alongside its constantly improving features.
Ease of Use: Reviewers have consistently praised Propertyware for its user-friendly interface and intuitive design. Many users appreciated the ease of navigating the software, especially with the help of on-site training and help articles.
Customer Support: The exceptional customer support provided by Propertyware has been widely acknowledged by reviewers. Users found the staff to be helpful, kind, patient in answering queries and providing assistance.
Customization: The customizable features offered by Propertyware have been highly valued by users. With custom fields and reporting options available, many users have found it easy to tailor the software to their specific needs and processes.
Outdated Interface: Many reviewers mentioned that the interface of Propertyware is outdated and confusing. Users have found it difficult to navigate through different features and functions, making it time-consuming to find the information or function they need. Some users also found the software to be poorly laid out with too many layers.
Poor Customer Support: Several reviewers mentioned issues with customer support. Some found them to be unhelpful, while others mentioned that their requests for assistance were frequently met with silence or a lack of resolution. Users have also complained about difficulties in training as well as lack of help when facing problems.
Glitches and Bugs: Several users mentioned that the software has lots of glitches, is not user-friendly, and does not save notes at times. The system experiences crashes and displays errors frequently leading to frustration among users.
Users have made several recommendations based on their experience with the software for real estate management. The most common recommendations include considering alternative real estate management software, avoiding using the software for accounting purposes, and exploring other options such as Propertyware, Appfolio, and Buildium. It is important to note that users also recommend familiarizing oneself with the software and seeking support from a reliable contact for a better user experience. However, these recommendations were less frequently mentioned compared to the three mentioned above. Overall, based on user feedback, the software seems to be more suitable for managing residential properties rather than serving as a comprehensive solution for all real estate management needs.