Pulseway Reviews and Ratings

Use Cases and Deployment Scope

Pulseway allows me to easily manage devices remotely. It has several features but my main use of it is to remote into devices and to have a live command line and powershell session if needed as well. It also has some very powerful automation features that can be run adhoc or through notifications or a schedule. On top of all of that it also provides a basic user portal where users can remote into their computer or follow self help workflows you create.

Likelihood to Recommend

I think Pulseway is fit for small businesses that have at least 20 devices and who need more powerful tools. Anything less than that I am not sure it is a good fit. I am unsure how it would do with a larger org but it provides the ability to divide things out and organize it in a way that would probably work well.

Use Cases and Deployment Scope

We use Pulseway as a back-up asset tracker and for the ability to run reports, push software updates, and rarely (but sometimes) take over control of a users screen when needed. The asset management aspect & pushing software upgrades en masse are the most important aspects of utilizing this tool.

Likelihood to Recommend

Pulseway is a helpful tool to push software updates to large amounts of computers. We have over 500 devices in our organization, and it would not be scalable to make upgrades from device to device. Pulseway allows us to push updates that happen automatically (auto-magically) when a device goes online and hits our network.

Use Cases and Deployment Scope

Pulseway was our primary tool for the monitoring and management of clients. We use it to deploy all of our other tools, keep Windows and most major software up to date. We also use it to alert us to things like server outages, failing hardware, drives getting full, and CPU and Memory being exhausted.

Likelihood to Recommend

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.

Use Cases and Deployment Scope

I use Pulseway as a remote monitoring solution for systems. This allows me to monitor how my systems are performing and apply system updates or restart the machine if needed, all from my phone. Pulseway is such a nice system that I use it personally in my home to manage my systems as well.

Likelihood to Recommend

Pulseway is well suited for organizations that need to monitor multiple servers remotely all from your phone or another system. If you are not a business, you can still use Pulseway, but you may want to consider the model that allows for two systems to be monitored for free.

Use Cases and Deployment Scope

We are using Pulseway to monitor computers and servers, both internally and for our clients' systems. We use it to "keep an eye" on things. It notifies us if a computer is having problems, running out of disk space, has gone offline, etc. It can monitor things and let us know, for example, if a service stops running, or a particular event appears in the Event Logs. It notifies of when a server is shutting down, or rebooting, etc.

Pulseway also allows us to do things like remotely reboot a computer, or perform other remote management tasks. There are many things in Pulseway that we haven't made use of yet. It is a great solution for remote support, monitoring and management.

Likelihood to Recommend

Pulseway is well suited for just about any situation where there is a need to remotely monitor and manage computers. The most basic features are available to anyone with a free account, so even a home user can set it up and use to keep an eye on computers. The more sophisticated features require a fairly inexpensive subscription, but are well worth the cost for a business wanting to monitor the health of their servers, etc.

My experience with Pulseway is limited to using it in situations where there are fewer than a dozen or so computers/servers being monitored. I'm not really sure how well it scales up, so I can't say if it is a good solution for a large corporation with hundreds or thousands of machines that need to be monitored.

Use Cases and Deployment Scope

Pulseway is being used at our company to manage all of our end-user devices. We manage multiple properties spread out over Arizona and other states in the US. Pulseway has been very helpful in automating tasks like running upgrades, backups, and pushing out new software or links to company resources. Pulseway gives us insight into each machine when there is an issue that needs to be resolved. We use the desktop client to support our clients remotely. Pulseway really helps manage hundreds of computers, without the need to leave your desk.

Likelihood to Recommend

I have used n-able and Pulseway, and I find Pulseway to be a better product and more affordable.

Use Cases and Deployment Scope

We use Pulseway to troubleshoot and access all PCs on our network. It allows me to troubleshoot, and walk other employees through what needs to be done as if I were standing right beside them. It also allows me to control the mouse if I need to show them something and they can watch and follow along.

I also use it to monitor what printers users have access to and to restart their PCs on the weekends when I am pushing updates.

Likelihood to Recommend

It's easy to use once you learn how to use it.

Use Cases and Deployment Scope

Our IT team used Pulseway to monitor all servers in our environment across Windows and Linux operating systems. It allowed us to not only administer them remotely, but also monitor their status and receive alerts based on rules set in the program. For example, we would receive alerts when a server was shutting down unexpectedly or if a user was locked out. This allowed us to respond to issues before users noticed.

Likelihood to Recommend

Pulseway works well in smaller, uncomplicated environments that need basic monitoring with management tools that they can use from a mobile device. It starts to fall apart if you have many servers meshed with each other, where it is useful to see how each machine connects to the others and how alerts from one machine are corresponding to alerts on another. There are more powerful monitoring tools where that is more appropriate.

Use Cases and Deployment Scope

We use Pulseway across our entire organisation to service our internal infrastructure as well as our supported clients' infrastructures. It provides us with the ability to remotely monitor and respond to client requests and critical issues in real time, allowing us to focus on what we do best: supporting our clients.

Likelihood to Recommend

If implementing in a heavily Microsoft orientated environment I would highly recommend implementing Pulseway as a monitoring and management tool. If environment is heavily Mac OS X or Linux/UNIX orientated the monitoring functions will operate without any issues, however configuration is a little clumsy and remote access is not to the standard of some of its more expensive competitors.

Use Cases and Deployment Scope

Pulseway is used in IT by our technicians, administrators and as a dashboard on the big screen in the office. Because of the multi-platform availability we have Pulseway installed on our phones, tablets and computers for keeping tabs on servers in our environment. The server administrators are able to do windows updates, reboot, troubleshoot, read event logs, reset AD passwords, run command line arguments and monitor disk space all from the Pulseway app. We have set up alerts to notify us on over utilized servers, low disk space and even customized alerts if CryptoLocker slips through the cracks and starts attacking a file server. Pulseway allows us to keep tabs on critical events and manage our infrastructure anywhere in the world. It enables administration to happen anywhere and anytime.

Likelihood to Recommend

Pulseway is well suited for IT environments of any size who need to manage environments of any size. I recommend it wholeheartedly above any other system administration tool in the industry. This is a necessary purchase for all system administrators anywhere.