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Radar Healthcare

Radar Healthcare

Overview

What is Radar Healthcare?

Radar Healthcare is a software solution designed to support quality, risk, and compliance management in the healthcare industry. It offers a range of modules that aim to automate various aspects of quality, risk, and compliance management. According to the vendor, Radar Healthcare is suitable for healthcare...

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Recent Reviews

TrustRadius Insights

Users of Radar Healthcare have found the software to be a valuable tool for simplifying compliance management. With its centralized …
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Pricing

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Basic

$4,500

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Radar Healthcare?

Radar Healthcare is a software solution designed to support quality, risk, and compliance management in the healthcare industry. It offers a range of modules that aim to automate various aspects of quality, risk, and compliance management. According to the vendor, Radar Healthcare is suitable for healthcare organizations of all sizes, from small care home providers to large hospital networks and care groups. The software is utilized by healthcare professionals, quality and compliance managers, risk managers, C-suite executives in healthcare organizations, and healthcare administrators.

Key Features

Risk Management Module: Radar Healthcare provides a risk management module that allows healthcare organizations to identify, assess, and mitigate risks. It enables organizations to document and track risks, assign risk owners, and set risk mitigation actions. According to the vendor, the module offers real-time visibility into risk status and progress, facilitating proactive risk management.

Incident Management Module: Radar Healthcare's incident management module enables healthcare organizations to record, track, and analyze patient safety incidents, near misses, and adverse events. It facilitates the implementation of corrective actions and the Patient Safety Incident Response Framework (PSIRF). The vendor claims that the module supports comprehensive reporting and analysis of incident data to identify trends and drive continuous improvement.

Audit Management Module: Radar Healthcare offers an audit management module that enables healthcare organizations to plan, conduct, and track audits. Organizations can create audit checklists, assign auditors, and schedule audits. The vendor states that the module provides real-time insights into audit findings, corrective actions, and compliance status.

Action and Improvement Plans Module: The integrated action and improvement plans module in Radar Healthcare helps manage and track corrective actions resulting from incidents, audits, and other quality improvement initiatives. It allows organizations to assign responsibilities, set deadlines, and monitor progress. The vendor claims that the module facilitates collaboration and accountability among team members to ensure timely completion of action plans.

Document Management Module: Radar Healthcare includes a centralized document management module that stores, organizes, and retrieves important documents and policies. It provides version control, document approval workflows, and document expiration notifications. According to the vendor, the module ensures easy access to up-to-date documents and supports compliance with regulatory requirements.

Workforce Compliance Module: The workforce compliance module in Radar Healthcare helps manage and track employee training, certifications, and qualifications. It enables organizations to ensure that employees are compliant with regulatory and organizational requirements. The vendor states that the module provides automated reminders for expiring certifications and training.

Business Compliance Module: Radar Healthcare's business compliance module helps manage and track compliance with regulatory standards and requirements. It assists organizations in ensuring adherence to industry regulations such as CQC and NICE. According to the vendor, the module provides a centralized platform for documenting compliance evidence and conducting audits.

Healthcare Analytics Module: Radar Healthcare offers a healthcare analytics module that enables organizations to analyze and visualize data for informed decision-making. It allows organizations to create custom dashboards and reports based on their specific needs. The vendor claims that the module provides real-time insights into key performance indicators, trends, and patterns.

Analytics Builder: The Analytics Builder tool in Radar Healthcare allows users to design dynamic, interactive dashboards tailored to specific data analysis needs. Users can add and format widgets, indicators, and gauges to measure and display key metrics. According to the vendor, the tool enables the creation of multi-layered dashboards for in-depth analysis and reporting.

Radar Healthcare Features

  • Supported: Alerts/Notifications
  • Supported: Audit Management
  • Supported: Audit Trail
  • Supported: Complaint Management
  • Supported: Compliance Management
  • Supported: Corrective and Preventive Actions (CAPA)
  • Supported: Document Coding & Control
  • Supported: Document Management
  • Supported: Maintenance Management
  • Supported: Quality Control
  • Supported: Risk Management
  • Supported: Task Management
  • Supported: Training Management
  • Supported: Workflow Management
  • Supported: Audit Planning
  • Supported: Dashboard
  • Supported: Forms Management
  • Supported: Issue Management
  • Supported: Mobile Access
  • Supported: Risk Assessment
  • Supported: Compliance Tracking
  • Supported: FDA Compliance
  • Supported: HIPAA Compliant
  • Supported: Incident Management
  • Supported: Process/Workflow Automation
  • Supported: Version Control
  • Supported: Disaster Recovery
  • Supported: IT Incident Management
  • Supported: Incident Reporting
  • Supported: Investigation Management
  • Supported: Safety Incident Management
  • Supported: IT Risk Management
  • Supported: Operational Risk Management
  • Supported: Safety Management
  • Supported: Vendor Management
  • Supported: Business Process Control
  • Supported: Internal Controls Management
  • Supported: Predictive Analytics

Radar Healthcare Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Windows, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Radar Healthcare have found the software to be a valuable tool for simplifying compliance management. With its centralized platform, organizations are able to stay up to date with compliance standards and move away from cumbersome spreadsheets. The ability to run analytics on data provides users with valuable insights, allowing them to learn from incidents and make improvements. The form builder feature enhances incident management and complaint management by enabling users to create in-depth events. This makes it easier to spot themes and make necessary improvements, while also facilitating the sharing of lessons learned with a wider group. Additionally, users anticipate that the future reporting form from Radar will further benefit their teams and organizations. The positive overall experience provided by the Radar team, with their excellent project support and responsiveness to customer needs, has instilled confidence in users regarding the system's delivery to meet their requirements. Furthermore, the software's ease of use, helpful user tips, and fantastic customer support have garnered appreciation from users. Radar's adaptability allows users to tailor the system to their specific business needs, while its portability has proven especially valuable during remote work situations brought about by the pandemic. Overall, Radar Healthcare has made a significant difference in terms of management, compliance, and visibility within companies.

Streamlined and Effective Incident Management: Users have consistently praised Radar Healthcare for its streamlined and effective incident management capabilities. Several reviewers mentioned that the software successfully addresses their organization's needs in handling various types of incidents such as patient safety events, employee injuries, and environmental hazards. This indicates that Radar Healthcare provides a comprehensive solution for incident reporting and management.

User-Friendly Interface and Action Plan Tracking: Many users have commended the user interface of Radar Healthcare, describing it as intuitive and visually appealing. They found it easy to navigate through the system when creating and tracking action plans. This suggests that the software offers a user-friendly interface that simplifies the process of managing action plans.

Help Guides and Support Resources: Reviewers have expressed appreciation for the help guides and support provided by Radar Healthcare. They specifically mentioned the availability of a new community hub, which has been instrumental in their understanding and utilization of the platform. The positive feedback regarding resources highlights Radar Healthcare's commitment to delivering excellent customer support to ensure users can make full use of the software's features.

Steep Learning Curve: Several users have expressed that Radar Healthcare has a steep learning curve, requiring significant time and effort to become proficient with the software.

Slow Customer Service Response Times: Some customers have reported experiencing slow response times from the customer service team when seeking assistance or resolving issues, leading to frustration and delays in problem resolution.

Limited Configurability of Risk Register Module: A number of reviewers have mentioned that the Risk Register module is less configurable compared to other modules, limiting their ability to customize it according to their specific needs.

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