Re:amaze

What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses, now from GoDaddy since the June 2023 acquisition.

Features

A shared inbox for a team to manage customer conversations from multiple channels such as email, Facebook, Messenger, Instagram, Twitter, and even SMS/MMS text messages.
Re:amaze Chat - Live chat, chat automation, chatbots, and native in-chat video calls
Re:amaze Chatbots - Helps customers fully automated chatbots designed for eCommerce. The prebuilt chatbots are available or users can build custom chatbots.
Re:amaze Push Campaigns - For re-engagement and sales boosts with targeted push notification campaigns designed for browsers and mobile devices.
Re:amaze Status Page - Keeps customers informed of outages, delays, or scheduled maintenance of core business systems. Customers can be alerted of any incidents and issues through a status page or a status page built into Re:amaze Chat.
Re:amaze Live - Real time customer monitoring, activity tracking, and live messaging that displays what customers are doing.