TrustRadius Insights
Remote Health is a software that addresses the need for better integration within the medical network. Users have expressed appreciation …
Starting at $50 per month
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Basic
$50
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Remote Health?
Remote Health Features
- Supported: Benefits Dashboard
- Supported: Health Insurance Administration
- Supported: Disability Insurance Administration
- Supported: Online Benefits Enrollment
- Supported: HIPAA Compliant
Remote Health Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Remote Health is a software that addresses the need for better integration within the medical network. Users have expressed appreciation for the great support provided by the company, despite some areas for improvement in the software itself. One of the key benefits highlighted by users is the convenience of being covered regardless of their location, making it ideal for those who work as digital nomads or frequently travel. Users have successfully made several claims using the software, finding the claims process to be easy and payments to be received relatively quickly. However, some users have experienced reduced value due to foreign currency fees. While users appreciate the support provided by the company, there have been concerns about waiting for crucial developments and limitations in coverage availability in certain countries. Suggestions have been made for improvements such as providing recommendations for doctors, especially international ones in each country. Overall, users have had varied experiences with Remote Health, with some finding it useful and convenient, while others consider it a waste of money and time and are actively seeking alternatives.
User-friendly Interface: Many users have praised Remote Health for its user-friendly interface, stating that it is straightforward and easy to navigate. Reviewers have found the UI to be pleasant and intuitive, making it effortless to understand the features and submit necessary information.
Easy Claim Process: Several reviewers have highlighted the simplicity of claiming health expenses using Remote Health. Users appreciate that all they need to do is fill out a form and upload pictures of their invoices, streamlining the process and saving time.
Prompt Customer Support: Multiple users have commended Remote Health's customer support, noting that they are efficient in addressing queries and concerns. The promptness of their responses has been appreciated by reviewers, contributing to a positive experience with the software.
Limited Coverage Offered: Some users have expressed that the coverage offered by Remote Health is limited and not as extensive as other options available in the market.
Slow Response Time to Claims: Several reviewers have mentioned frustration with the company's slow response time to claims, causing delays and inconvenience for users.
Unclear Display of Coverage Details: Users have noted that there is a need for a better way to display coverage details, as it is currently unclear which specific services are covered under Remote Health.