Reputation & Directory Management

Reputation & Directory Management is a software solution aimed at small to medium-sized businesses. According to the vendor, it helps businesses manage, update, and synchronize their business information across various online directories and search engines. This solution is particularly beneficial for professionals and industries such as construction, real estate, marketing/administration, sales agents, and attorneys. By optimizing online visibility and reputation management, businesses can enhance their online presence and potentially attract more customers.

Key Features

Active Online Presence: According to the vendor, businesses can improve online visibility and prevent missed opportunities by fixing incorrect directory listing information. The software also helps optimize, update, and sync business information across influential sites, search engines, and directories. Additionally, users can create new listings on up to 50 top sites to maintain an active and relevant online presence.

Duplicate Suppression: The vendor claims that the software can identify and suppress harmful duplicate listings that may negatively impact the business.

Multi-location Management: The vendor states that businesses can easily manage multiple locations from a single user-friendly dashboard. Users can switch between locations effortlessly to track performance and make necessary adjustments.

Lasting Updates: According to the vendor, any updates made through the dashboard automatically sync across the network of sites, ensuring that listings do not revert to previous versions.

Review Generation: The vendor claims that businesses can generate new reviews to potentially boost search engine optimization (SEO) and attract more customers. Users can customize email requests for reviews and receive notifications when new reviews are received.

Keyword Tracking: According to the vendor, businesses can track local and organic rankings for targeted keywords. Users have the flexibility to add, change, or expand the keyword list to improve rankings. The software also helps identify and address keywords that are not ranking as expected.

Interactions: The vendor states that users can access the Interactions tab to effectively manage customer reviews. This includes responding to both positive and negative reviews to engage with customers and maintain a positive online reputation.