Responsive

Score8.9 out of 10

54 Reviews and Ratings

What is Responsive?

Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.

Categories & Use Cases

Media

some of the available customer resources

an example of the AI augmented content management feature

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Guided proposal creation
A proposal authoring wizard, question flow, recommendations, or other elements guide salespeople in authoring proposals based on the particulars of the deal.
Category average: 7.8
RFP management & response
Proposals can be created based on RFPs received.
Category average: 8.5
Proposal content tracking
Reporting & analytics around proposal content engagement and performance, e.g. what content clients spend time reading, and what content makes for a successful deal
Category average: 8

Searchable proposal database
Proposals are organized in a central repository; users can easily locate proposals within the database.
Category average: 7.5
Proposal content library updates
Users can update saved proposal language and standard proposal content.
Category average: 7.6
Proposal automation user interface
User interface for setting up proposal automation is user friendly and easy to navigate.
Category average: 7.1

Lauren Daitz, CF APMP View profile

Senior Manager, Proposal Department at HALO Recognition (1001-5000 employees employees)

Use Cases and Deployment Scope

Responsive is our primary response management tool for multiple divisions. We use it for both project management and content management. Responsive allows us to respond to RFPs, RFIs, and security questionnaires, collaborate across departments, and accurately track project progress. Responsive's content management capabilities allow us to split our content and only see things that are relevant to the division we work in, as well as manage a set of content applicable to all users. Responsive saves time on multiple fronts, and routinely allows additional internal and external resources to jump into a project without extensive training for collaboration and additional support.

Pros

Makes it easy to respond to RFPs, RFIs, etc. and security questionnaires.
Manage response content, check with content owners, and regularly review to ensure accuracy
Allows for team members to collaborate across departments, divisions, and locations - seamlessly

Cons

Honestly, there are very few things I would criticize Responsive for. They are always seeking feedback and suggestions for changes and improvements, and then making them.

Return on Investment

Greater ability to leverage data across divisions
Faster response times for RFXs
Clearer view of all active projects
Stronger content library with more accurate content

Alternatives Considered

Qvidian RFP & Proposal Automation and Loopio

Jack Pearce View profile

Senior Manager in Sales at Accruent (501-1000 employees employees)

Use Cases and Deployment Scope

Leading complex RFP projects. With a full suite of solutions that Accruent has to offer, Responsive is integral to completing complex RFPs and Security questionnaires. It is used as the central project management platform and the reusable library is a game-changer. All SMEs involved in completing an RFP use Responsive.

Pros

Easy to navigate
Suggested answers from library are typically accurate
Smooth experience

Cons

I never trusted the AI tool, but haven't actually used
.
.

Return on Investment

Time saved

Alternatives Considered

Loopio

Other Software Used

Gainsight CS

dan lyons

Client Services Manager in Sales at Octopus Capital (501-1000 employees employees)

Use Cases and Deployment Scope

Responding to RFX and central repository

Pros

Logging projects for MI reporting
central repository is a huge bonus for the wider business, i.e., those who are not responding to RFX, who utilise as a knowledge base, saving RFX responders and SMEs email traffic

Cons

AI integration in the basic subscription, i.e., not to be charged as an addition
upload new content in bulk feels bulky - I can't offer a suggestion though!

Return on Investment

time and effort saving
non-RFX colleagues are impressed with the tool when introduced, and keen for access

Alternatives Considered

Loopio, Qvidian RFP & Proposal Automation and Proposal Management and Production System (PMAPS)

Verified User

Employee (1001-5000 employees employees)

Use Cases and Deployment Scope

Responsive is our database to house answers related to RFPs and security questionnaires. We've used Loopio in the past and Responsive is much more powerful in terms of tracking all the meta data and now allowing us to use AI to help craft new responses. The review cycles help us keep content up to date and features like de-duplication allow us to avoid redundancies in content.

Pros

Find similar answers
Find content that is duplicate or not assigned an owner
Track changes to content
Collaborate with others through comments

Cons

Review cycles don't allow you to notify people in advance of due date.
Merging similar and duplicate entries doesn't always capture meta data like use count or comments.

Return on Investment

Library Health Dashboard is helpful in reducing time to clean up content but could use additional improvement by showing more granular data instead of a global assessment like good, poor, moderate.
ROI is reduced for us because of additional cost for using AI
Overall, Responsive has significantly improved our proposal process.

Alternatives Considered

Loopio

Other Software Used

Salesforce CMS, Microsoft SharePoint, Okta

Verified User

Project Manager in Sales (5001-10,000 employees employees)

Use Cases and Deployment Scope

For proposal management, customer questionnaires, vendor onboarding, due diligence requests, security requests, etc.

Pros

Grammar, quality check.
AI draft.
AI assistance.

Cons

The configuration of projects and the automatic mapping of sections can be improved. Now it's only recognising the standard sections.
Googledoc/Word-like view within the project, which will be very useful. Now, the interface takes users time to get used to.
When you add a Question/answer pair to the library/save from the project, the system should prompt a message saying we already have something similar saved in the library, if there is, and that it is repetitive. Now it's a more manual process to double-check if the new QA pair isn't repetitive.

Return on Investment

Time savings overall.
One stop shop for all our product related queries for sales.

Alternatives Considered

Ombud

Qvidian RFP & Proposal Automation

Loopio

Responsive

What is Responsive?

Categories & Use Cases

Media

Key Features

Top Performing Features

Guided proposal creation

RFP management & response

Proposal content tracking

Areas for Improvement

Searchable proposal database

Proposal content library updates

Proposal automation user interface

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

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