TrustRadius: an HG Insights company

Responsive Reviews & Insights

Score8.9 out of 10

57 Reviews and Ratings

Who Buys & Uses Responsive

Based on 437 HG Insights installations.

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Insights from Responsive Reviewers

Based on 10 verified reviews published in the last 18 months


Synthesised from 10 reviews | Last Published June 27, 2026


Responsive is primarily utilized by organizations to streamline and manage complex Request for Proposal (RFP) processes and various questionnaires, serving as a central repository for content. The platform significantly enhances efficiency and collaboration in response generation, with its robust content library facilitating the reusability of answers and documentation. In TrustRadius reviews, it is noted for supporting internal knowledge retrieval, content creation, and adherence to company policies, indicating a broader application for operational efficiency.

Reviewers highlight emerging positives such as AI-powered drafting and strategic insights for planning and forecasting. However, some find the AI output overly verbose, and concerns exist regarding the cost structure of AI features, despite significant reported time savings for 70% of users. Overall sentiment is positive regarding efficiency gains, balanced by calls for AI refinement and clearer ROI justification.


  • Streamlines Request for Proposal (RFP) and questionnaire processes
  • AI assistance generates accurate drafts and insightful responses to complex queries
  • Robust content library enables reusability of answers and documentation
  • Facilitates team collaboration and project oversight
  • Identifies duplicate content and tracks changes for data integrity
  • AI output can be overly verbose, requiring refinement for conciseness
  • Cost structure of AI features raises concerns and impacts perceived value
  • Difficulties in accurately measuring direct ROI due to lack of standard reporting
  • Business intelligence features are not fully utilized by all organizations
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