RingCentral Events Reviews & Insights

Score8.1 out of 10

57 Reviews and Ratings

Community insights

TrustRadius Insights for RingCentral Events are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Clean and Customizable Interface: RingCentral Events' interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets RingCentral Events apart from other solutions.

Constant Improvement and Updates: Users have noticed that RingCentral Events is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the RingCentral Events platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of RingCentral Events.

Reviews

35 Reviews

Fantastic Hopin Experience for a LGBTQ+ Student Festival

Rating: 9 out of 10

August 19, 2022

Use Cases and Deployment Scope

We utilised Hopin for a week long digital festival during the pandemic, a mixture of live and pre-recorded content as well as a multi faceted Careers Fair. We needed a platform which would allow us to run our regular annual offering virtually, catering for 1500+ LGBTQ+ young people from across the UK with excellent accessibility and interactivity. We held the digital festival across 7 days.

Pros

Great usability - not overly complicated
Accessibility - easy registration, clear interface
Multifaceted uses across all areas of the platform

Cons

Main chat function can get a little messy when used incorrectly/spammed

Likelihood to Recommend

The wealth of connectivity options across the platform are excellent for the user. Improvements could be made in the Expo function so that organisations can better promote what is happening within their booth beyond an image and small amount of text. Networking is an excellent function.

Ollie James-Parr

Festival Director at National Student Pride (1-10 employees)

Vetted Review

2 years of experience

View profile

Hopin, an expensive platform with place for improvement

Rating: 7 out of 10

Incentivized

April 6, 2022

Use Cases and Deployment Scope

We use the product for our monthly virtual events. So far, it's the best platform we could find on the market.
Sometimes the platform has technical issues, which are pretty difficult to be detected and fixed. This can be disappointing for our users.
The communication with Hopin account manager is nice, we touch base regularly.
However, their customer service failed on understanding an issue we explained during an event.

Pros

Live stream
Networking option
Integrations

Cons

Ticket sales - they don't provide an invoice with details to clients (most of them are corporate)
High prices
Technical issues during events

Likelihood to Recommend

Well suited for pre-recorded and live session. Also for polls
Less appropriate for networking and for selling tickets.

Ionela Mihalcea

Event Manager at The Things Industries (11-50 employees)

Vetted Review

1 year of experience

Hopin won't disappoint!

Rating: 10 out of 10

Incentivized

March 24, 2022

Use Cases and Deployment Scope

We use Hopin in our business to host online engagements like webinars, roundtables, exhibitions, and online conferences. Hopin allows us to organize and host events in a virtual capacity which enables us to reach a wider audience than we typically would have been able to reach. In addition to the above, we also host hybrid conferences and Hopin supports our multiple streams/multi-faceted production.

Pros

Ease of setting up for internal team
User friedly for attendees
Great support team who are always happy to help
HIghly customisable appearance/ functionalities

Cons

Improved reporting and analytics
Ability to easily differentiate who is an in person attendees and who is a virtual attendee at a hybrid event

Likelihood to Recommend

Hopin is very well suited for online conferencing and webinars as it has the capability to host all requirements for such an event. The only complication my organization faces is while delivering a hybrid event and creating a link between physical/ virtual delegates. It feels highly catered for virtual attendees rather than physical delegates who might be using the app for engagement. Not a huge issue as the majority of the clients use Hopin for virtual engagements

Fahmida Nisa

Online Event Manager in Professional Services at Built Environment Networking Ltd (11-50 employees)

Vetted Review

3 years of experience

View profile

Hopin is top level for some kind of events!

Rating: 9 out of 10

Incentivized

March 21, 2022

Use Cases and Deployment Scope

I am a co-organizer of the biggest sustainability festival in Portugal with more than 15k attendees in a pre-covid era. We transitioned to a virtual experience with Hopin and I have since then organized more than 20 events on it being the main expert of the platform for all the team

Pros

Multi stage access and interaction
Easy and straightforward UX
Integration with a professional studio like streamyard
integration with multiple partners

Cons

Networking! The worse in the market of the top 10 platforms
Expo area could benefit from better organization
Reception is very simple and could have a better experience

Likelihood to Recommend

For events where networking is not critical, and multiple and diversified contents need to be shared, Hopin is perfect. The expo area can also be used in a kind of fair although it is not a premium platform for that. For medium-sized companies that want to have a stable and reliable platform for events, Hopin is a good selection. It does not impress much but does the job

J Mendes

Co-Organizer at Greenfest (1-10 employees)

Vetted Review

2 years of experience

View profile

Virtual Engage Hop to the Next Level with Hopin!

Rating: 9 out of 10

Incentivized

March 15, 2022

Use Cases and Deployment Scope

Hopin was utilized for leadership gatherings. For Atlas Corps, those fall into three categories: 1) Global Alumni Summit for approximately 200+ attendees in collaboration with external partners; 2) Atlas Corps Global Leadership Lab Immersion - quarterly 3-day training for about 50 international attendees; 3) Atlas Corps Virtual Leadership Institute Leadership Journeys - periodic conversation for an internal audience of about 100 that is also broadcast via our social media channels

Pros

Helpful team - very supportive and informative
Chat - the in-session and entire event chats are very helpful
Speed Networking - we loved connecting one-on-one in an easy way

Cons

Backend Template - it might be helpful to have some examples of how to set up the backend. The first time we set up our event was the most challenging, as it typically is.

Likelihood to Recommend

We describe Hopin as a virtual event...you are stepping into a conference space and you decide where to go and when. It is different than a virtual call where someone tells you where to go and when. This type of virtual mobility is helpful to engage participants on different levels.

Abby Robinson

Chief Strategy Officer at Atlas Corps (11-50 employees)

Vetted Review

2 years of experience

Hopin great for large teams that are looking to start doing external events.

Rating: 8 out of 10

Incentivized

March 12, 2022

Use Cases and Deployment Scope

Our business case was to use this for internal all-hands meetings and events and gradually scale to use it for external events. We wanted to move away from Google Meet/Zoom-type meetings that are suitable for smaller teams and go to something that would scale with us as we reached past 500 employees. Hopin also allowed us to implement a bunch of new features to our all hands and make it a much more professional occasion with a dedicated speakers section with Streamyard. Some of our marketing team have started to use Hopin for external facing events and it has worked out great as it allows you to have a landing page with info on all panelists and guests.

Pros

Interesting Features that improve engagement.
Managing speakers separately with Streamyard.
Providing very detailed analytics.
Ease of sharing recordings with people who missed the event.

Cons

Missing the ability to create recurring events.
Having to have someone dedicated to managing the event and putting speakers on stage instead of it being automated.
Registrations and ticket buying for events could be simplified even more.

Likelihood to Recommend

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Verified User

Analyst in Human Resources (501-1000 employees)

Vetted Review

1 year of experience

Hopin - Pros Outweigh the Cons

Rating: 10 out of 10

Incentivized

March 7, 2022

Use Cases and Deployment Scope

We utilize Hopin for the delivery of our virtual conferences. As we return to in person events, we are also utilizing it for the delivery of livestream experiences too.

Pros

Logical, easy-to-use interface
Customizable brand look & feel
Easy to scale for small or large experiences

Cons

Gamification is lacking

Likelihood to Recommend

Hopin has served us well through the pandemic. It is relatively easy for speakers and presenters to understand and engage with. It is robust enough to add sponsor booths and networking breakouts - either in the roulette - or in the breakout rooms, without the added nonsense of avatars and imagery.

Verified User

Executive in Corporate (51-200 employees)

Vetted Review

2 years of experience

Hopin - Good things

Rating: 10 out of 10

Incentivized

March 6, 2022

Use Cases and Deployment Scope

Virtual conferences with main stages and expo booths. It has helped us create a community feel in the virtual world.

Pros

Easy to use from the presenter standpoint
Easy to set up events
Easy for attendees to navigate

Cons

Attendees seem to have a hard time accessing login easily at start of event
Wish call to action on Expo page was not linked to main web address. That is limiting for our vendors
Would like more gamification to drive attendance to expo booths. Like a game or scavenger hunt built in.

Likelihood to Recommend

I think it is well suited for virtual events. It is needed less as we move back into in-person events.

Verified User

Employee (1-10 employees)

Vetted Review

1 year of experience

Great product for a variety of events, particularly conferences

Rating: 8 out of 10

Incentivized

March 6, 2022

Use Cases and Deployment Scope

We principally use Hopin for digital conference events - it has done a good job at replicating some of the value propositions of the in-person conference and has lots of features and integrations that enable us to do a fully-featured event with good production values - they are obviously investing in the product

Pros

1-2 networking
Enabling rtmp streams so you can do your own branded stream
slido integration

Cons

They are still working on on-demand content, were very against it at first so have only started to let people view sessions on-demand that they missed life, within the platform

Likelihood to Recommend

For us it is great for content-led interactive events, e.g. a business conference with some interactive sessions and networking, also a digital awards event works well now that you can have a single stream into multiple sessions. We would say it is less suited to the trade-show type of product (which to be fair is harder to do digitally)

Carl Myers

Chief Technology Officer in Information Technology at Faversham House (51-200 employees)

Vetted Review

2 years of experience

View profile

Hopin is Hoppin'

Rating: 10 out of 10

Incentivized

March 5, 2022

Use Cases and Deployment Scope

I support other companies and government offices with hosting events, and we use Hopin as our platform.

Pros

Vendors can set up and preview their own booths
Networking feature is what sets Hopin apart
I like the video conferencing and I'm glad it's not in a "fake world"
I'm glad to see accessibility being prioritized
Integrations are super helfpul

Cons

too much clicking in the set up process
I want to be able to do more things in a bulk edit scenario
ticketing has improved

Likelihood to Recommend

I want Hopin to make it easier to keep track of attendees and see how often they attend a variety of things. I want to be able to measure community engagement and prioritize community as a whole and not just one-off events.

Melissa Emler

Owner in Corporate at Modern Learner Media, LLC (1-10 employees)

Vetted Review

2 years of experience

View profile