Hopin is Hoppin'
March 05, 2022

Hopin is Hoppin'

Melissa Emler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hopin

I support other companies and government offices with hosting events, and we use Hopin as our platform.

Pros

  • Vendors can set up and preview their own booths
  • Networking feature is what sets Hopin apart
  • I like the video conferencing and I'm glad it's not in a "fake world"
  • I'm glad to see accessibility being prioritized
  • Integrations are super helfpul

Cons

  • too much clicking in the set up process
  • I want to be able to do more things in a bulk edit scenario
  • ticketing has improved
  • Being able to support others with hosting high-quality events has led to more consulting gigs with repeat customers
  • Events have virality so they often produce the next leads
  • People connect well on the platform so it's nice to be seen as connectors who know how to do more than host a sales webinar

Do you think RingCentral Events delivers good value for the price?

Yes

Are you happy with RingCentral Events's feature set?

Yes

Did RingCentral Events live up to sales and marketing promises?

Yes

Did implementation of RingCentral Events go as expected?

Yes

Would you buy RingCentral Events again?

Yes

I actually have a bone to pick about this. I want Hopin to incorporate or copy Bevy's community feature. Bevy's conference feature SUCKS. And Bevy is really expensive for the value. BUT...I love the analytics, the built-in email service provider, and a few other things in Bevy's community chapter product. I became a customer of Bevy when I was trying to replace Hopin because the agency model in the first round of renewals was totally missing the mark! I'm hoping that was just a growing pain because it cost me a lot of money. I'm currently trying to exit a contract with Bevy.
I want Hopin to make it easier to keep track of attendees and see how often they attend a variety of things. I want to be able to measure community engagement and prioritize community as a whole and not just one-off events.

Using Hopin

2 - Sales and enablement
  • chamber of commerce shop small

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