Rosemark

Rosemark is a business management software designed specifically for the home care industry. According to the vendor, it caters to home care agencies of all sizes, from small independent providers to large multi-location organizations. The software is widely used by home care agencies, in-home care providers, senior care services, personal care services, and home health care providers.

Key Features

Caregiver Scheduling: According to the vendor, the software allows efficient scheduling of caregivers for home care services. Caregivers can be assigned based on availability, skills, and client needs. The software also helps in managing shifts, tracking attendance, and generating schedules and notifications.

Client Management: The software enables maintaining detailed client profiles and care plans. Users can track client demographics, medical history, and preferences, as well as schedule and manage appointments and visits. The vendor claims that the software also facilitates monitoring client progress and updating care plans as needed.

Billing and Invoicing: Users can generate accurate invoices for client services using the software. The vendor states that it allows tracking billing information and payment history, automating billing processes, streamlining payment collection, and reconciling billing records with financial reports.

Document Management: The software provides a secure way to store and organize client documents. According to the vendor, users can easily access and share important documents with caregivers and staff. The software also helps in tracking document expiration dates and renewals to maintain compliance with industry regulations.

Reporting and Analytics: The software enables generating comprehensive reports on caregiver performance, client outcomes, and financials. According to the vendor, users can analyze key performance indicators (KPIs) to identify areas for improvement and gain insights into operational efficiency and profitability. The software aims to help users make data-driven decisions for business growth.

Mobile App: According to the vendor, the software offers a mobile app that allows users to access the Rosemark system on-the-go. Users can view and update client information, schedules, and care plans. The app also facilitates real-time communication with caregivers and staff, and the ability to capture and upload important documents and notes remotely.

Integration Capabilities: The software seamlessly integrates with other software systems, such as payroll and accounting, according to the vendor. This integration aims to streamline data transfer, eliminate manual data entry, enhance efficiency and accuracy of administrative tasks, and improve overall workflow and productivity.

Training and Support: Users receive comprehensive training on using the Rosemark system, according to the vendor. The software also provides ongoing support from the customer care team. Users can stay updated with regular software updates and enhancements, and participate in user forums and webinars for continued learning.

Secure Communication and Data Transfer: The software ensures secure communication and data transfer through a dedicated server with zero server outages, server security, data encryption, complete HIPAA compliance, and routine backups, according to the vendor.