Samesurf

Samesurf provides co-browsing - a real time visual engagement technology that’s specifically designed for sales, support and instant collaboration. Protected by a patent portfolio that dates back to 2010, the Samesurf platform enables multiple remote users to interact with one another on any form of content without installs or coding from any device, app or browser.

Samesurf also integrates features like HD video chat, in-page control passing, live messaging, enterprise grade encryption, analytics and screen recording to simulate the experience of being together in real life for an unlimited number of users. Specific use cases include remote support, fully interactive demos, webinars, onboarding, and sales presentations.

With its integration ready offering, Samesurf aims to markedly improving conversion rates, handling times, satisfaction rates, transaction sizes and first call resolution rates. Meanwhile, they boast their technology is hastening the transition away from traditional screen sharing due to its (1) security profile (GDPR, PCI, HIPAA and ISO 27001 compliant without exposing the desktop or sensitive screen elements); (2) superior performance (1080px screen clarity featuring zero latency and no installs); and (3) ability to be easily integrated within existing customer journeys.