Sangoma Asterisk Reviews

When I work remote, I appreciate easily being able to transfer my work phone to my cell phone without issue or delay. I can also easily set my phone to transfer to a colleague when I know that I will be out for some time. I don't have to worry about my phone "refreshing" and turning that feature off because Digium holds the call rule for me.

I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible.

I would only recommend Digium Asterik to colleagues that were very technical and able to put in the time and effort to configure the system. Digium Asterik is very powerful, but it is also very complicated, so it is not well suited to IT departments that do not have the time or knowledge to invest in making it work for them.

An excellent scenario in which you can implement an Asterisk solution can certainly be for example a company in which you want to replace the traditional telephone line (with the consequent replacement of telephone equipment) with a VoIP line managed at home (where possible) and definitely with minor costs. Probably in large companies where the number of users is really high perhaps it is necessary to consider alternative solutions to Asterisk.

Contact center solutions are very common and most companies use asterisk Free Switch as the basis for the inbound and outbound calls. As earlier stated, conference setup with E1 lines configured on the asterisk server can be used. Staff can dial I via the mobile device to the asterisk number configured on the server into the conference.

It can well suit for IVR setup.

Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.

I can't think of any scenarios where it is less appropriate. As a PBX it is awesome. It can do what any legacy PBX can do with zero cost. Speed of implementing changes is instant, without having to get a company out to do the changes.

We run it as a normal PBX for all the staff in the company then we have 50 call centers of various sizes all going through the same box. We also have an outbound call center through the same box. All work with no problems, all calls get recorded. We have over 5000 calls a day, 350 000 outbound minutes a month.