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SellerActive's multi-channel inventory management software has solved several business problems for its users. One of the most appreciated …
Starting at $79 per month
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What is SellerActive?
SellerActive is a powerful multichannel management platform designed for e-commerce businesses looking to streamline their online sales process. This software enables users to manage incoming orders from popular marketplaces such as Amazon, Walmart, and eBay from one centralized location. With SellerActive,...
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Standard
Starting from $79
Cloud
per month
Repricing Only
Starting from $100
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.selleractive.com/capabiliti…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $79 per month
Product Demos
Animated Web Demo for SellerActive
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Product Details
- About
- Tech Details
What is SellerActive?
SellerActive is a powerful multichannel management platform designed for e-commerce businesses looking to streamline their online sales process. This software enables users to manage incoming orders from popular marketplaces such as Amazon, Walmart, and eBay from one centralized location. With SellerActive, managing product catalogs and uploading new listings in bulk becomes much easier.
One of the standout features of SellerActive is its proprietary automated repricing technology which helps sellers set pricing rules that result in winning the coveted Buy Box an average of 72% of the time. Margin thresholds can be set automatically to maximize revenue based on similar products' pricing across different channels. The tool also supports advanced analytics that ensures orders are synced across multiple marketplaces to prevent overselling or going out-of-stock scenarios.
Moreover, users find it easy to use with ongoing user updates backed by live support from a team of e-commerce experts who offer free application support and technical assistance to ensure optimal usage experience. Also, Shipping is smartly managed via distribution management functions available within the software offering competitive price comparisons making inventory sold everywhere come through just fine without any additional effort or manual processing required by users themselves; this makes SellerActive ideal for small- to medium-sized retailers selling physical products across various online marketplaces wanting maximum exposure while minimizing complexity with marketplace tools at their disposal - all accessible through the one application!
SellerActive Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
SellerActive's multi-channel inventory management software has solved several business problems for its users. One of the most appreciated features is the ability to manage inventory across multiple marketplaces quickly and easily from a single platform, saving time and money. Users can easily adjust prices on different channels within minutes, resulting in competitive pricing on different marketplaces.
Additionally, SellerActive's repricing feature has helped users win Buy Boxes on Amazon by automatically lowering prices to match their competitors. With this feature, users can also automatically increase prices when competitors run out of stock or if a product becomes more popular, resulting in increased sales volume and higher gross margins. The attribute and lead time boxes provided by the software enable sellers to track information closely, manage listings, and simplify the overall process of managing inventory across multiple channels.
Overall, SellerActive has made it possible for businesses to expand into new marketplaces without having to worry about constantly monitoring thousands of listings manually. By providing an all-in-one solution for multi-channel listing, pricing, and inventory management, users have been able to save time while simultaneously increasing sales volume and gross margins. Additionally, the mobile solution offered by SellerActive allows businesses to manage their inventory while on-the-go easily.
Excellent Customer Service: The users have consistently praised the excellent customer service provided by SellerActive. Many reviewers have stated that the support team is very responsive and always available to help with their queries or concerns. They appreciate the professionalism and friendliness of the support staff, finding them knowledgeable and helpful.
Ease of Use: Another significant advantage of using SellerActive is its ease of use, which has been mentioned positively by many reviewers. Users found it simple to manage multiple sales channels and inventory syncing, thanks to an intuitive interface and a dashboard that provides plenty of information that's easy to understand.
Flexible Repricing Tool: The repricing tool offered by SellerActive has also received positive feedback from many users who found it fast and effective in maintaining Amazon Buy Box according to their policies. Additionally, they appreciated the customizable repricing strategies, which gave them more flexibility in adjusting prices based on market conditions.
Bugs: Several users have reported frequent system errors and bugs that affect the functionality of SellerActive. Some reviewers were surprised to find such issues in a non-beta software, while others have been waiting for bug fixes for months without success.
High Monthly Charges: Many users feel that the monthly charges are too high compared to the service provided. Some reviewers noted that they were promised features that were not delivered despite paying high prices.
Poor Customer Support: Numerous users have reported poor customer support from SellerActive. Tech support is often unhelpful, and communication between departments appears slow or underutilized according to some reviews.
Users have made several recommendations based on their experiences with SellerActive. The most common recommendations include taking your time and starting out slow, making use of the trial period, and seeking assistance from the support team.
Starting out slow is advised by many users, suggesting to start with a small inventory or a specific product category to fully understand the features and functions. This approach allows users to become familiar with the platform and ensure it meets their needs before fully committing.
The trial period offered by SellerActive is highly recommended. Users suggest taking advantage of this one-month trial to test all the features and functionalities without any financial commitment. By utilizing the trial, users can assess if SellerActive aligns with their business requirements and workflow.
Users appreciate the attentiveness and knowledge of SellerActive's support team. They recommend reaching out for guidance and clarification regarding any queries or concerns. Users have found the support team helpful in resolving issues and finding tailored solutions.
Overall, these recommendations highlight the importance of starting slow, utilizing the trial period, and seeking assistance when needed for a successful experience with SellerActive.