SendBird Pricing Overview

SendBird has 5 pricing edition(s), from $0 to $499. A free trial of SendBird is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.

Free

$0

On Premise
Up to 1,000 chat MAU

SPROUT

$49

On Premise
Up to 10,000 chat MAU

TREE

$149

On Premise
Up to 30,000 chat MAU, Broadcasting message is available

PARK

$499

On Premise
Up to 100,000 chat MAU, Broadcasting message is available

ENTERPRISE

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On Premise
Pricing for SendBird

Offerings

  • HasFree Trial
  • HasFree/Freemium Version
  • HasPremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

For the latest information on pricing, visit https://sendbird.com/pricing

We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.

SendBird Support Options

FeatureFree VersionPaid Version
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
FAQ/KnowledgebaseAvailableAvailable
Social MediaAvailableAvailable
Video Tutorials / WebinarAvailableAvailable
PhoneUnavailableAvailable
Live ChatUnavailableAvailable