Related Quote from Pradyumn Singh
support system is not that efficient Documentation needs improvement It's pricing is a little bit high comparing to other available options
SendBird has 5 pricing edition(s), from $0 to $499. A free trial of SendBird is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Free$0On Premise Up to 1,000 chat MAU | SPROUT$49On Premise Up to 10,000 chat MAU | TREE$149On Premise Up to 30,000 chat MAU, Broadcasting message is available | PARK$499On Premise Up to 100,000 chat MAU, Broadcasting message is available |
ENTERPRISEContact usOn Premise |
For the latest information on pricing, visit https://sendbird.com/pricing
We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.
Feature | Free Version | Paid Version |
---|---|---|
Available | Available | |
Forum/Community | Available | Available |
FAQ/Knowledgebase | Available | Available |
Social Media | Available | Available |
Video Tutorials / Webinar | Available | Available |
Phone | Unavailable | Available |
Live Chat | Unavailable | Available |