SendBird Pricing
SendBird Pricing Plan Options
SendBird has 5 pricing plans(s). Available deployment types include on-premise. Review pricing options and learn more about the product to determine which plan is right for you. A free version and a free trial are available for SendBird.
Plans
Additional Pricing Information
We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.
For the latest information on pricing, visit the SendBird official pricing page
Alternatives for SendBird
Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare SendBird pricing to the most common alternatives, backed by TrustRadius buyer data.
WebRTC
Paid plans starting at: $3
Free version available
REVE Chat
Starting at: $12
ScreenMeet
Starting at: $49.00
Support Options for SendBird
Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that SendBird offers for its pricing tiers below.
| Feature | Free | Paid |
|---|---|---|
| Available | Available | |
| Forum/Community | Available | Available |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Phone | Unavailable | Available |
| Live Chat | Unavailable | Available |