Sentro

Sentro is a cloud-based group insurance software designed to streamline group insurance policy administration and enhance customer experience. It caters to companies of all sizes, ranging from small businesses to large enterprises. According to the vendor, Sentro is used by insurance companies, insurance brokers, employee benefit providers, third-party administrators, and human resources professionals across various industries.

Key Features

Efficient member maintenance: Sentro offers a streamlined process for managing member data, allowing bulk file and API-based updates. It provides a user-friendly interface for brokers and employers to easily update member information. Automated product assignment based on data attributes simplifies and expedites member maintenance tasks.

Simplified renewals: Sentro simplifies the renewal process with one-click renewals, enabling users to easily review and adjust new plans before implementation, including plan documents and projected invoicing.

Self-service portals: Sentro provides branded self-service portals for employees, employers, and advisers. These portals offer secure access to plan information, member details, and value-added services. Members can securely update their own information through the portals.

Customizable branding: Sentro allows customization and branding of the platform, including templates, emails, and plan information. Users can easily personalize the interface to reflect their brand and co-brand the member experience.

Flexible quotations: Sentro enables the creation of new products and benefits through no-code configuration. Users can set automated rules for plan assignment and import rate cards for accurate quotations. It also supports AAL limits and custom benefits.

Efficient plan onboarding: Sentro facilitates quick and efficient onboarding of new group plans. Users can review and adjust new plans before implementation, including plan documents and projected invoicing.

Accurate prorated billing: Sentro supports fully pro-rated premium calculation for accurate billing. It handles loadings, discounts, tax calculations, and can accommodate fully employer subsidized plans, fully voluntary plans, and shared-cost plans.