Shared Contacts for Gmail Reviews & Insights

Score8 out of 10

77 Reviews and Ratings

Community insights

TrustRadius Insights for Shared Contacts for Gmail are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy synchronization across devices: Users have found that the software has seamlessly synchronized their contacts across different devices, allowing them to effortlessly keep track of names, numbers, and emails. This feature has been praised by multiple reviewers for its effectiveness in ensuring that contact information is always up-to-date and accessible.

Valuable ability to share contacts: Reviewers have highlighted the value of being able to share contacts with others. They appreciate the flexibility of creating groups and sharing them with anyone who needs access to the contact information. Additionally, users find it beneficial that they can grant permissions to specific individuals, enabling them to make changes and maintain accurate data for everyone involved.

Integration with Gmail: The software's integration with Gmail has been highly regarded by customers. They mention that it seamlessly integrates with existing contact lists and distribution lists, eliminating the need for a separate platform like a CRM. Multiple reviewers have emphasized how this integration makes managing contacts fast, easy-to-use, and user-friendly.

Shared Contacts for Gmail Reviews

7 Reviews

Great Product

Rating: 9 out of 10

Incentivized

December 3, 2025

Use Cases and Deployment Scope

I use Shared Contacts for Gmail to connect with other members in my organization. The business problems it solves are missed emails or not receiving emails in a timely manner. I would say I use Shared Contacts for Gmail at least several times per day. Colleagues provide feedback that this is very helpful for keeping in contact.

Pros

Alerts
Timely messaging
Clear organizational structure

Cons

Difficulty finding colleagues
Missing functions for searching
Would like to see more AI help

Likelihood to Recommend

Great for connecting with colleagues. Not as helping for finding all colleagues with whom I would like to connect. Would like to see more AI use. My feeling is that implementation of AI could greatly help with finding colleagues with whom I would like to connect, which is the only real issue I have with the program.

Verified User

Professional (11-50 employees)

Vetted Review

1 year of experience

Shared Contacts for Gmail is an Absolute Time Saver working in a big company.

Rating: 10 out of 10

Incentivized

July 30, 2021

Use Cases and Deployment Scope

We use it all throughout our Gmail Interface. It allows us as a company to send contacts and documents to each other in an efficient manner. The problem that it addresses is that we don't have to input so much information from Excel Spreadsheets and it helps us cut back and save time doing the things that matter to us.

Pros

Send Contacts with Ease.
Input Contacts seamlessly
Integrates well with all of Gmail

Cons

It's not free
Have to make sure it is turned on
Personal Contacts and Business Contacts get merged sometimes

Likelihood to Recommend

Needing to find someone's name in your organization and there are 10 people with the same first name. It allows you to find the contact you're looking for with ease. Also, sharing a contact with another contact has never been easier. Allows for viewing documents that much more simpler too.

Logan Yanoff

Digital Inside Account Executive in Sales at Homes.com (501-1000 employees)

Vetted Review

1 year of experience

Shared Contacts for Gmail: New experiences for middle level businesses

Rating: 6 out of 10

Incentivized

June 15, 2021

Use Cases and Deployment Scope

Shared [Contacts] for Gmail is being used across the whole organization. In our case, relying heavily in remote working dynamics, having access wherever we are to our contacts is very important. Having the ability to share them with our team and keep track of our closest clients makes our works easier in terms of reach and contact.

Pros

Synchronize different devices
Keeping track of names, numbers and emails
Ability to share contacts

Cons

Disruptive interface
Clunky at the moment of inputting the contacts
Doesn't have offline features

Likelihood to Recommend

Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.

Angie Mondragon

Talent Manager in Sales at Doiyen (11-50 employees)

Vetted Review

2 years of experience

Bug free, easy to use

Rating: 8 out of 10

June 12, 2021

Use Cases and Deployment Scope

As part of one of our organization's big acquisitions, we inherited a business unit that is a majority Google shop. Amongst the various categories of Google platforms that we started using via this business unit, there was a major gap in the way contacts, contact lists, and distribution lists could be not only shared within this business unit, but also with other business units outside of this newly acquired business. Add to this the security and compliance element. Shared Contacts for Gmail basically filled this gap in an outstanding fashion!

Pros

Helps manage contact lists and distribution lists.
Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.

Cons

Sometimes it is challenging to import / export lists with certain legacy flavors of Microsoft Outlook and Exchange
Same with certain versions of iOS as well. Versions older than Catalina did have issues with expansions of Group Lists

Likelihood to Recommend

If you are an all-Google shop, where most of your document management is using Google, having this app is imperative
Conversely, if you have a future roadmap of moving to Microsoft Office 365, then you are better off without it
Especially great when used with Google Drive
Not great for business users who predominantly use iOS-based platforms
Easy to build custom groups and lists that are dedicated for a subset of business users within your organization

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

4 years of experience

Contact made EASIER.

Rating: 10 out of 10

Incentivized

May 28, 2021

Use Cases and Deployment Scope

Shared Contacts [for Gmail] is a company wide used system. It allows an easier access to all information and supports with the transparency-oriented company policy. As well provides a look at the full directory, which impacts in the fastness of the communication.
Asking a workmate for someone else information is a thing of the past, you just write their name and the information populates right in front of you. Its easy, reliable and fast.
And it auto populates updates, which is an amazing thing.

Pros

Fast
Easy
User Friendly
Accurate
Automatic

Cons

Updates (old emails show up after erased)
AI recognition
Doubled emails.

Likelihood to Recommend

When working with several people at the same time, being able to access the full directory [with Shared Contracts for Gmail] makes things 100% easier. Provides a faster look at the company wide directory and grants access to contact whoever is needed.

Now if its a company like mine; merged between two, sometimes it becomes a little complicated, due to the fact that it doesn't recognize some email domains (outlook based) and can cause problems sometimes when sending emails (you get an undeliverable email response, and sometimes the emails do get send and other they don't). And they won't pop-out as easy as a recommendation. First you would get the gmail based email and then the 'outsider' email.

Verified User

Supervisor in Customer Service (1001-5000 employees)

Vetted Review

5 years of experience

The simplest method for creating shared contact list.

Rating: 9 out of 10

Incentivized

May 1, 2021

Use Cases and Deployment Scope

The thing I like most about Gmail shared contact is that it helps organizations to exchange contacts from inside the system. You can easily connect a client to the party and share their contact details with others while you deal with them. You can also create several groups within which you can share info. This is especially valuable for a large corporation with large numbers of employees. You will have everyone's contact details at the side without having to look it up for shared contacts.

Pros

It has helped us save a considerable time.
A simple way to share your connection with other Gmail users.
It provided us with a centralized contact list that anyone could use instantaneously.
The ability to share connections encourage you to have everyone's contact information at your fingertips without having to look them up.

Cons

The security system can be frustrating at times.
At times, it can be little slow.
Duplicate records issue.

Likelihood to Recommend

It's well-designed to address a major issue with Google contacts. It has helped us save a significant amount of time. Our greatest problem has been getting a single address book for all of our internal and external connections that everyone on our team could use. This app quickly fixed the problem without requiring us to make any changes to our existing setup. They've taken a very simple, missed element in Google contact, namely messages sharing, and taken it to a whole new stage.

Verified User

Representative in Sales (1001-5000 employees)

Vetted Review

1 year of experience

Organizing my contacts into groups and sharing the groups with different people has never been so easy!

Rating: 10 out of 10

Incentivized

February 10, 2021

Use Cases and Deployment Scope

Currently, we are starting to use shared contacts amongst our management team for maintenance list and team member information. We plan to create additional shared contact lists amongst our teams and Department Leaders to make working within their departments more efficient.

Pros

You can easily create a group i.e. Maintenance and share that with anyone that you would like to have access to the maintenance groups contact information.
You can give permissions to some people or not which will allow them to make changes to the contacts. This can help to keep the information up-to-date for everyone.
This has made sharing contacts and organizing our information so much easier!

Cons

I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
My only negative is that it has taken so long for it to be functional within Google.

Likelihood to Recommend

Shared contacts are great for companies that need to organize contacts within their organization. For example: if you have multiple vendors and they have multiple sales representatives, then sharing them with all people involved with inventory is great. Or, if you have a large facility and need to organize your outside maintenance team, this is a great way to do it. You can also share groups within your family or friends to keep birthdays up-to-date etc. However, if you are looking for a way to organize contacts for future business and to keep track of contacts and notes and share them within your team. I am not sure that this system is robust enough for that.

Tiffany Consalvo

Practice Administrator in Human Resources at Gilbertsville Veterinary Hospital (11-50 employees)

Vetted Review