Name: SMhack
Price: 39 USD
Author: SMhack

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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SMhack is a social media management tool that has been successful in solving several problems for its users. As confirmed by numerous customers, SMhack simplifies social media management, making it more efficient and less time-consuming. Users can schedule posts accurately and effortlessly, resulting in more exposure and less time spent on publishing social network updates. Managing social media campaigns for multiple clients is also achievable with SMhack, which provides everything needed at an affordable price. 

SMhack has a simple dashboard with self-explanatory tabs such as Tasks, Publish, Engage, Analyze, Competition, and Monitor. The Engage tab shows Twitter DMs and mentions, allowing users to reply promptly and start conversations easily. The Analyze tab presents comprehensive data from users' profiles, including post engagement, fans demographics, post impressions, and fan growth. Furthermore, SMhack allows users to benchmark their Facebook page and Twitter account against their competition, saving them time and effort. With Social Inbox feature on SMhack users can see all their social media channels in one stream; this makes it a user-friendly tool for managing these platforms easily. Overall, SMhack's customer service support is excellent, making it a highly recommended program for social media marketers and business owners seeking to simplify their posting schedule.

Exceptional Customer Support: Reviewers have praised SMhack's customer support team, with multiple users commending their dedication and listening skills towards customer feedback. The team's continuous efforts to improve the app and introduce new features also garnered positive feedback.

User-Friendly Interface: Many reviewers appreciated SMhack's clean layout and ease of navigation for monitoring communication across different social profiles and platforms. The intuitive user interface made it easy to use, even for those who were not tech-savvy.

Value for Money: Several reviewers noted that SMhack provided excellent value for money, especially with its scalable payment options based on profiles added rather than the number of users. This allowed clients to have restricted access to their own social media profiles, making it easier to manage and highlight any posts that needed attention or suggest new posts.

Issues with Basic Functionality: Several users have reported experiencing issues with the software not fulfilling basic functionalities, such as connecting to social media platforms or displaying analytics. These issues have caused frustration and delays for some users.

Cluttered User Interface: Some users find the user interface of SMhack to be cluttered, with too many tabs and sections that can be overwhelming. This has led to difficulty in navigating the platform and finding the necessary features.

Poor Customer Support: A few reviewers have expressed dissatisfaction with customer support from SMhack, citing long response times or no response at all. This lack of timely assistance has negatively impacted their experience using the software.

SMhack is a social media management software that helps small and medium businesses along with social media agencies to manage their online presence. It supports four major platforms, including Twitter, Facebook, LinkedIn, and Instagram. With SMhack, users can schedule posts at optimal times or add them to the queue for later publishing. The software also allows identifying and monitoring of keywords and hashtags.

SMhack provides a Social Inbox feature enabling users to monitor multiple streams in one view within the platform. This makes it easy for businesses to observe mentions from customers across different platforms so they can respond promptly when needed. Additionally, the software's task management tool lets team members assign tasks directly by mentioning colleagues in comments.

The analytics capabilities provided by SMhack enable clients to track performance metrics like engagement rates and ROI to fine-tune future content creation strategies. The agency edition features allow managing multiple clients' accounts through one dashboard more efficiently while creating bespoke reports per client or channel as well on total overall performance. Finally, there is an integration available for Slack— which allows teams using SMHack even easier communication between team members during project collaboration efforts.

Standard

Premium

Agency

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SMhack

Social media management applications are software tools that allow organizations to manage social media-related activities across the enterprise. Although several of these tools attempt to handle the full range of social-related activity, many have particular strengths in one or more areas and companies often use more than one product to manage social media efforts.

Social Inbox - All conversations at the same place

Social Media Analytics - Exhaustive reports on social performance

Social Media Competitor Tracking - Monitor your competitor's social strategy

Slack Integration - Use Slack for managing your social with this integration

SMhack provides social media management software.&nbsp;

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

Boolean keyword searches

Users can build complex keyword searches to surface and analyze the right set of social media conversations.

Filtering out noise/spam

Users can filter out irrelevant search results through excluded keyword terms and other measures.

Sentiment analysis

The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

Broad channel coverage

The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

Publishing

Scheduling posts to various social media channels and profiles from one interface.

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Audience targeting

Users can target posts to audience members based on geolocation and other demographics.

Content optimization

The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Workflow management

Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

Automated routing and prioritization

Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.

Customer interaction histories

Users can view the entire customer conversation history when responding to a mention.

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Using the software to increase customer engagement and grow customer base via social media channels.

Lead generation

Users can discover and engage with new prospects, based on certain parameters.

Content marketing

Users can discover content from social media conversations and leverage it in marketing materials.

Paid media management

Users can manage and optimize paid social media posts across different channels.

Campaigns and promotions

Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

Twitter

The software allows users to monitor, publish and respond via Twitter.

Facebook

The software allows users to monitor, publish and respond via Facebook.

LinkedIn

The software allows users to monitor, publish and respond via LinkedIn, including Groups.

Google+

The software allows users to monitor, publish and respond via Google+.

Instagram

The software allows users to monitor, publish and respond via Instagram.

Pinterest

The software allows users to monitor, publish and respond via Pinterest.

YouTube

The software allows users to monitor, publish and respond via YouTube.

Reporting/analytics

Campaign success analytics

Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

Real-time tracking

The tool tracks mentions and comments in real-time.

Competitor analysis

Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

Account management

Users can manage access to multiple social media accounts.

Role-based user permissions & privileges

Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

Mobile access

Users can effectively use the software through a mobile or tablet device.

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SMhack

Overview

What is SMhack?