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What is Social Intents?

Social Intents offers a live chat and customer communication platform that integrates with Microsoft Teams, Slack, Google Chat, and Zoom, allowing businesses to engage with customers directly from these platforms. Additionally, users can create 1-click ChatGPT-powered chatbots for their website, WhatsApp, Facebook Messenger, and SMS, with seamless handoffs to human agents when necessary.


The hybrid AI chatbot system is designed to reduce customer service costs, improve team efficiency, and enhance customer satisfaction by escalating more complex queries to human agents. These AI chatbots are adaptable to various business needs. Social Intents also provides a 14-day free trial for businesses to explore the platform's capabilities.

Categories & Use Cases

Videos

Screenshots

Screenshot of Live Chat for Microsoft Teams
Screenshot of Live Chat for Slack
Screenshot of ChatGPT Chatbots with Human Escalation

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Screenshot of Live Chat for Microsoft Teams

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

FAQs

What is Social Intents?
Social Intents is a live chat tool for Zoom, Microsoft Teams, Webex, and Slack, from the company of the same name headquartered in Atlanta.
How much does Social Intents cost?
Social Intents starts at $49.
What are Social Intents's top competitors?
LiveChat, Fin, and Tidio are common alternatives for Social Intents.
Who uses Social Intents?
The most common users of Social Intents are from B2C.