TrustRadius: an HG Insights company

Teramind

Score8.7 out of 10

12 Reviews and Ratings

Who Buys & Uses Teramind

Employee monitoring and DLP in a single agent console.

Use Cases and Deployment Scope

For Employee risk management and Data Loss Prevention. Both Employee monitoring and DLP in a single agent and console. Easy to take action on employee actions and to monitor users' posture in managing critical data. It also serves as a remote monitoring tool, with live screen capture available.

Pros

  • Employee Monitoring.
  • Data Loss Prevention.
  • Endpoint telemetry.
  • Screen recording.
  • Data Usage monitoring.

Cons

  • Silent uninstallation.
  • Agent deployment.
  • Pricing

Return on Investment

  • Remote user management.
  • Usage of critical data.
  • Good ROI eliminates the need for remote support tools, DLP, and Employee monitoring in the same console.

Usability

Alternatives Considered

Netwrix Data Classification and Trellix Complete Data Protection

Other Software Used

Trellix Complete Data Protection, Forcepoint Data Loss Prevention, Symantec Data Loss Prevention

Convenient and powerful app and cloud based monitoring solution

Use Cases and Deployment Scope

Tracking and monitoring employees activity has never been this easy, and Teramind is the only solution which provided all features that we needed and most important is the video recording and live video streaming that has helped a lot to remotely monitor all our employees and verify all the work that they do.

Pros

  • Remotely monitor all our employees and verify all the work that they do.
  • Easily monitoring which applications are being used and generate reports on the usage.
  • Accurately track hours and can be used from anywhere both in app and web based.

Cons

  • While remotely, purging data is not possible.
  • For the new users, the experience is overwhelming since it offers so many features under one roof.
  • somewhat confusing to set up triggers that gauge productivity.

Most Important Features

  • Video recording and live streaming.
  • Perfect report generating features.
  • Intuitive and powerful interface.

Return on Investment

  • Easy to install and to implement Teramind.
  • Reasonable pricing for cloud solution offering both monthly and annually subscriptions.
  • Easy to use Teramind from any where both in app and web based and accurate track hours for easy information retrieval.

Alternatives Considered

ActivTrak and Hubstaff

Other Software Used

IBM Cloud File Storage, SAP on IBM Cloud

Excellent data loss prevention, user activity monitoring and insider threat detection tool

Use Cases and Deployment Scope

I like how [the] DLP solution easily monitors all our user activity including employees on the website, applications, emails, and networks together with the clipboard monitoring capability that helps protect sensitive data from being shared. I love the intelligence user behavioral analysis features combined with sessions recordings and playbacks, real-time alerts, and immutable logs which has helped greatly to identification of insider threats before they become critical issues.

Pros

  • User activity monitoring.
  • Insider threat detection.
  • Clipboard monitoring.

Cons

  • It meets our requirement needs.
  • No room for improvement.

Most Important Features

  • Real-time user activity monitoring.
  • Intelligent behavioral user analysis.
  • Data loss prevention clipboard monitoring.

Return on Investment

  • Its automation block emails containing sensitive information and prevention to use of external drives.
  • Powerful rule engine which allows [the] creation of rules and policies to easily address data loss and prevention needs.
  • DLP Monitor every action that that a user makes.

Other Software Used

Avanan, SAP on IBM Cloud

Excellent employee monitoring and worry free cloud hosting platform

Use Cases and Deployment Scope

I like how easily to get started with this incredible employee monitoring tool and with free cloud hosting feature where no server is needed and quickly set up and install. I really love screen recording and live views with excellent website and app tracking capabilities and being able to remotely monitor all our employees activity.

Pros

  • Screen recording and live views.
  • Excellent website and app tracking.
  • Free cloud hosting.

Cons

  • Sometimes it constantly gets disconnected.
  • It creates duplicate each time i try to log on a different device.
  • With antivirus in place it may be hard to install because it always flag it as a virus.

Most Important Features

  • User activity monitoring.
  • User behavior monitoring.
  • Cloud free hosting.

Return on Investment

  • Free cloud hosting, no server is needed.
  • Insider threat detection.
  • Video recording of user activity
  • Workforce productivity analysis.

Alternatives Considered

Paychex Flex and Time Doctor

Other Software Used

IBM Cloudant, SAP on IBM Cloud

No-Brainer for Remote Offices in the COVID Era

Pros

  • User Productivity--Can see in real time how systems and rules management implements effect employees work.
  • Activity Trends--You can see what types of programs, trends or content effect users.
  • Motivation--Users have access to their productivity dashboards and metrics compared against other users, and it can increase motivation through friendly competition.

Cons

  • Too many features--Teramind just has so much you can do it is overwhelming at first. There are a lot of times I'm only using 10% of it's capabilities.

Return on Investment

  • Increased productivity
  • Lowered overhead cost
  • Convinced us to stay remote post COVID

Usability