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Text-Em-All

Score9.8 out of 10

322 Reviews and Ratings

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Read more details.

Media

Screenshot of broadcast creation.
Screenshot of the interface to add contacts.
Screenshot of where to broadcast results.
Screenshot of broadcast details.
Screenshot of the contact management interface.
Screenshot of two-way conversations.

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Screenshot of broadcast creation.

Top Performing Features

  • Geo-Targeting

    The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

    Category average: 8.7

  • Mass Notification

    The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

    Category average: 8.9

  • Multi-Channel Delivery

    Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

    Category average: 8.5

Areas for Improvement

  • Integration with External Systems

    Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

    Category average: 7.8

  • Multi-Language Support

    Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

    Category average: 7.7

  • Mobile Notifications

    Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

    Category average: 7.8

Who Buys & Uses Text-Em-All

Pros

  • Rapid dissemination of urgent and emergency messages
  • User-friendly interface for quick operation
  • Efficient group messaging capabilities

Cons

  • Complexity in contact management and template handling
  • Challenges with user administration
  • Limited character count for messages

A great business decision.

Use Cases and Deployment Scope

Text-Em-All has been a total game changer for our senior living community. In the past, we would have to disseminate information for our daily activities and other events through expensive flyers and annoying overhead announcements. Now we send our daily activity schedule via a pre-scheduled text. We reach not only our residents but also their family members and staff.

Pros

  • Adding and editing posts.
  • Adding and editing contacts.
  • Prescheduling posts.

Cons

  • Allow us to create posts in the app.
  • More functionality from the app.

Most Important Features

  • Sending messages to large groups and being able to set up different groups.
  • Adding photos.

Return on Investment

  • 25% increase in activity attendance, especially meetings and big events.
  • Daily schedule has decreased confusion we previously had.
  • Much faster than sending a large group email.

Other Software Used

Yardi Elevate

Blessing for mass text services

Use Cases and Deployment Scope

Send out employee updates, news, current events, job postings, and urgent messages. Helps spread a message much more fluently than just telling someone to tell their 50 employees, only for them never to receive that information. They're also able to communicate back if they need help or have questions, which is very beneficial in itself.

Pros

  • Gets messages out fast.
  • Never has any failed messages unless its a personal carrier issue.
  • Very easy to navigate and use.

Cons

  • I can't think of anything currently very pleased with the service.

Most Important Features

  • Conivence
  • Affordability
  • Time saving.

Return on Investment

  • Yes, very much so. I think this does a better job of reaching every employee cause 40% have a company email, and not everyone checks their personal email, but 100% of people have a phone and can check a text.

Text-Em-All Reccommended

Use Cases and Deployment Scope

Text-Em-All is used for all of our immediate and emergency communications. It plays a pivotal part in our ability to get information to our associates quickly and consistently while operating out of one platform vs multiple. It also give us the ability to see what all number it does and does not reach which is equally important.

Pros

  • Send messages
  • Notify delivery

Cons

  • easier number upload
  • easier template save
  • easier template use

Most Important Features

  • text feature

Return on Investment

  • higher response rate for text
  • time impact

Alternatives Considered

Mercury

Other Software Used

Mercury, Salesforce Agentforce Commerce

Text-Em-All

Use Cases and Deployment Scope

We use the Text-Em-All app as our incident notification procedure to certain stakeholders in organization. It supports our emergency management plan when there is an injury, property damage, environmental. It allows for a quick and easy notification process so that there is no delay in responding at the appropriate level!

Pros

  • instant notification
  • easy to utilize
  • great customer support

Cons

  • easier to manage users
  • less action requirements to complete by end user

Most Important Features

  • quick activiation
  • easy to use
  • amount of contacts that can be uploaded

Return on Investment

  • supports our communication notification with JOHSC
  • time saving for mass communication

Text-Em-All Review

Use Cases and Deployment Scope

I appreciate the Text-Em-All app for the purpose of being able to communicate with staff quickly & efficiently. We often rely on email for communication at my organization, & not all staff participate in email conversations, or have access to email. It is nice to have the texting capability to reach everyone!

Pros

  • Allows me to communicate staff quickly & all at once
  • User Friendly
  • Mostly Cost Effective

Cons

  • Extending word count past
  • An app that can be downloaded on mobile phones

Most Important Features

  • Allows for quick sending/response time
  • Mass communication

Return on Investment

  • Saving time when reaching large groups
  • Allows me to not have to use my personal number for communication purposes