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ThunderTix

Score9.1 out of 10

9 Reviews and Ratings

What is ThunderTix?

ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system.

ThunderTix is presented as especially well-suited for organizations that run seasonal programming. Teams can manage full-season subscriptions, mini-season packages, flex passes, voucher-based passes, and multi-venue subscriptions. Reserved seating subscribers can renew into the same seats for the next season through an automated renewal process, helping box office teams save time while preserving long-term patron relationships.

For reserved seating events, ThunderTix supports custom seating charts, seat selection, exchanges, seat holds, blocked seats, advance reservations, deposits, and group sales. For general admission events, teams can manage capacity, ticket types, pricing, promotions, and attendee check-in with the same centralized tools.

Beyond ticketing, ThunderTix includes a built-in patron CRM and fundraising tools to help organizations track donors, donations, memberships, purchase history, communication history, and patron records. Existing patrons, orders, and donations can be imported from a previous system during onboarding, giving teams access to their historical data from the start.

ThunderTix also helps venues manage day-to-day operations. Box office teams can sell merchandise and concessions from the same portal used for ticketing, accept on-site payments through connected payment terminals, scan tickets at the door, issue gift cards, track balances, and manage redemptions for future tickets or merchandise.

Marketing and sales tools include promo codes, coupons, automated group discounts, custom checkout questions, customer surveys, post-event surveys, email communication, and reporting. These tools help organizations promote events, understand patron behavior, and follow up after performances without relying on disconnected systems.

ThunderTix gives organizations more control over their revenue and buyer experience. Teams can decide whether to pass ticketing fees to buyers or absorb them, and proceeds are deposited nightly through the organization’s payment gateway rather than being held until after the event.

New users can start with a 14-day free trial, which may be extended while preparing for an upcoming season. With a suite of event tools, integrated CRM and fundraising features, season subscription support, front-of-house tools, and human support, ThunderTix aims to help live performance organizations sell more tickets, streamline operations, and build stronger patron relationships.

Videos

Screenshots

Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.
Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.
Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.
Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.
Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.
Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.
Screenshot of how ThunderTix's  mobile-friendly dashboards plus an MCP connector for natural language reporting where viewers can ask questions, uncover insights, and turn event data into custom visuals for smarter decisions.

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Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada, Scotland, Ireland, United Kingdom, Australia, New Zealand, Qatar, Mexico, EU
Supported LanguagesEnglish, French, Spanish

FAQs

How much does ThunderTix cost?
ThunderTix starts at $20.
What are ThunderTix's top competitors?
Blackbaud Altru, AudienceView Professional, and AudienceView Unlimited are common alternatives for ThunderTix.
What is ThunderTix's best feature?
Reviewers rate Registration, RSVP, and ticketing and Email marketing highest, with a score of 9.1.
Who uses ThunderTix?
The most common users of ThunderTix are from B2C.