TrustRadius Insights
TicketCo has proven itself as a reliable and user-friendly ticketing software, solving a variety of challenges for event managers and …
Starting at $1 per month
View PricingOverview
What is TicketCo?
TicketCo is a self-service ticketing solution that aims to simplify event management for organizers and provide a seamless ticket buying experience for attendees. According to the vendor, TicketCo is suitable for businesses of various sizes and caters to a wide range of professions and industries, including...
Recent Reviews
Leaving a review helps other professionals like you evaluate Event Management Software
Be the first one in your network to review TicketCo, and make your voice heard!
Get StartedPricing
Basic
$1
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is TicketCo?
TicketCo is a self-service ticketing solution that aims to simplify event management for organizers and provide a seamless ticket buying experience for attendees. According to the vendor, TicketCo is suitable for businesses of various sizes and caters to a wide range of professions and industries, including event organizers in sports, music, theater, conferences, festivals, marketing teams, commercial teams, venues, non-profit organizations, educational institutions, and community groups.
Key Features
Unlimited ticket types: According to the vendor, TicketCo allows users to create and sell an unlimited number of ticket types for their events, including general admission, VIP, and early bird tickets.
360° ticket distribution: The vendor claims that TicketCo offers a comprehensive ticket distribution system, allowing users to distribute tickets through various channels such as SMS, email, and Apple Wallet, ensuring broad reach and easy accessibility.
Customizable branding: TicketCo provides users with the ability to customize the branding of their ticketing platform, including their own logo, colors, and design elements, in order to create a consistent and branded ticket buying experience, as stated by the vendor.
Compatible with any device: According to the vendor, TicketCo is compatible with a wide range of devices, including desktops, laptops, tablets, and smartphones, enabling customers to easily purchase tickets from their preferred device.
Quick and efficient access control via the TicketCo mobile app: The vendor claims that TicketCo provides a mobile app that allows event organizers to efficiently manage access control at their events. With the app, organizers can scan tickets, validate entry, and monitor attendance in real-time.
Powerful real-time reports: TicketCo offers powerful real-time reporting features, providing event organizers with valuable insights into ticket sales, attendance, and revenue, according to the vendor. These reports can help organizers make data-driven decisions and optimize their events.
Complete access to your customer database: TicketCo provides users with complete access to their customer database, allowing them to view and manage customer information, including contact details, ticket purchase history, and preferences, as claimed by the vendor.
A wide range of integration options: According to the vendor, TicketCo offers integration options with various third-party platforms and tools, such as Zapier, Facebook Pixel, and Google Ads, enabling users to streamline their workflows and enhance their marketing efforts.
Content distribution: TicketCo supports content distribution features such as live streaming and video on demand, allowing event organizers to expand their reach beyond physical attendance and offer virtual ticketing options, according to the vendor.
TicketCo Features
- Supported: Reporting/Analytics
- Supported: Ticketing
- Supported: Attendee Management
- Supported: Budgeting/Forecasting
- Supported: Event Scheduling
- Supported: Volunteer Management
- Supported: Registration Management
- Supported: Social Promotion
- Supported: Exhibit/Vendor Management
- Supported: Badge Management
- Supported: Conferences/Conventions
- Supported: Discount Management
- Supported: Gamification
- Supported: Room Block Management
- Supported: Sponsorship Management
- Supported: Surveys & Feedback
- Supported: Weddings/Parties
- Supported: Barcode/Ticket Scanning
- Supported: CRM
- Supported: Vendor Management
- Supported: Concessions Management
- Supported: Customer Data Management
- Supported: Employee Management
- Supported: Kiosk Ticketing
- Supported: Mobile Ticketing
- Supported: Online Ticketing
- Supported: Onsite Ticketing
- Supported: Point of Sale (POS)
- Supported: Print-at-Home
- Supported: Promotions Management
- Supported: Season Tickets
- Supported: Seating Map
- Supported: Ticket Reservations
- Supported: Website Management
- Supported: Billing & Invoicing
- Supported: Customer Management
- Supported: Event Management
- Supported: Food & Beverage Management
- Supported: Multi-Facility
- Supported: Reservations Management
- Supported: Sales Management
- Supported: Staff Management
TicketCo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TicketCo has proven itself as a reliable and user-friendly ticketing software, solving a variety of challenges for event managers and organizers. With its easy setup and plug and play functionality, users can quickly create events and manage ticket sales. The tailormade seating plan feature has been highly satisfactory, allowing for customized seating arrangements based on the venue's layout.
Not only is the software intuitive to use, but TicketCo's customer service has been praised for their responsive and professional support. Users have found that any inquiries or issues are promptly addressed with unique and excellent assistance. This level of support, coupled with the software's reliability and minimal downtime, has instilled confidence in event organizers who rely on TicketCo for seamless ticket management.
One particular group that has greatly benefited from using TicketCo is school leaders. They have found that the software streamlines the ticket sales process and simplifies audience management, saving them time, money, and frustration. The fair pricing offered by TicketCo, along with its efficient ticket management system, has made it a desirable choice for event managers overall, reducing administrative workload and simplifying sales.
Overall, users have had positive experiences with TicketCo and are happy to recommend it to others seeking an effective ticketing solution. Its user-friendly interface, combined with responsive customer service and versatile features like a tailormade seating plan, make it a valuable tool for a wide range of events and organizations.
Intuitive and Easy to Use: Users find TicketCo highly intuitive and easy to use, making event setup effortless. Many reviewers have praised the software for its user-friendly interface and straightforward navigation, allowing even non-technical users to easily create events, tickets, and more without requiring professional expertise.
Helpful Support: Users appreciate the ease of getting help and support from TicketCo whenever they encounter any issues. Reviewers value the helpfulness and availability of the TicketCo support team, who are always ready to assist and guide through new features. The prompt assistance provided by the support team has been commended by many users.
Comprehensive Reporting System: The reporting system in TicketCo is highly regarded by users for providing a great overview of sales data. Several reviewers have praised the usefulness and clarity of the sales reports and overview generated by TicketCo. The comprehensive reporting functionality allows users to easily track ticket sales through their own login accounts, helping them make informed decisions about their events.
Difficulty in setting up event capacity: Some users have found it challenging to set up the capacity for their events and have had to rely on the online chat function for assistance. This has caused frustration and delays in getting their events up and running smoothly.
Lack of efficient communication features: Reviewers have expressed a desire for more efficient communication with ticket buyers. They feel that features like SMS messaging would greatly enhance their ability to communicate important information to attendees. Additionally, easier tracking of buyer origins is also desired to better understand the reach of their marketing efforts.
Complicated process for sending sponsorship tickets: Users have reported that sending sponsorship tickets to multiple recipients with different email addresses is not a straightforward process. This has led to confusion and extra time spent trying to ensure that all recipients receive their tickets correctly.