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Totango

Score7.8 out of 10

412 Reviews and Ratings

What is Totango?

Totango is a Customer Success Platform for enterprise go-to-market teams—including Customer Success, Sales, Marketing, and Revenue—that helps them to work smarter, achieve meaningful outcomes, and refine revenue strategies through actionable insights.

By automating routine tasks and streamlining complex workflows, Totango allows teams to focus on high-impact activities. The platform boasts users among companies like SAP, Github, Schneider Electric, and Aircall. Totango supports customer engagement at every stage of the lifecycle, helping businesses enhance strategies and maximize revenue potential.

Videos

Screenshots

Screenshot of collaboration tools to manage a customer portfolio
Screenshot of a 360° view of customer health
Screenshot of the dashboard to monitor customer metrics
Screenshot of engaging in-app experiences and email campaigns to improve customer retention
Screenshot of integrated data in the Customer Data Hub

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Screenshot of collaboration tools to manage a customer portfolio

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS

FAQs

What is Totango?
Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.
What are Totango's top competitors?
Gainsight CS, ChurnZero, and Catalyst CSP, now part of Totango are common alternatives for Totango.
What is Totango's best feature?
Reviewers rate Integration with Salesforce.com and NPS surveys highest, with a score of 9.4.