TrackDrive

TrackDrive is a call tracking and lead to call automation software designed to optimize marketing campaigns and enhance customer interactions. According to the vendor, it caters to businesses of all sizes, ranging from small to large enterprises. Marketing and advertising agencies, call centers, sales and lead generation companies, e-commerce businesses, and real estate agencies are among the many professions and industries that can benefit from TrackDrive's features and functionalities.

Key Features

Call Tracking: According to the vendor, TrackDrive allows users to measure call conversions from online and offline marketing campaigns, track traffic sources and keywords, and access detailed call logs and summary reports.

Lead to Call Automation: The vendor claims that TrackDrive enables users to capture leads instantly, schedule contact via SMS, email, and outbound calls, and automate the lead nurturing process for increased profitability.

Agent Control Center: According to the vendor, TrackDrive provides an agent control center where users can set up call center agents, interview consumers, transfer calls to buyers, track agent performance, and configure multiple agents using bulk agent uploader.

Post-Call Transcription: The vendor states that TrackDrive offers post-call transcription, allowing users to transform recorded calls into organized text for insights and decision-making, enhancing customer interactions and improving call center performance.

Integrations: TrackDrive claims to seamlessly integrate with popular platforms like Zoho CRM, AWS S3, Cake, Google AdWords, HasOffers, and Infusionsoft, enabling users to sync leads and create notes on contacts.

SMS AI Bots: According to the vendor, TrackDrive provides powerful SMS AI bots that can automatically engage users, respond to questions, process form fills, and call interested customers.

Dynamic Number Insertion: TrackDrive claims to automatically display phone numbers to track traffic sources, optimize campaign performance, and personalize the caller experience.

Hold Queue & Caller Callback: According to the vendor, TrackDrive allows users to place callers in a hold queue, offer the option for a callback, reduce wait time, and enhance customer experience.

Multiple Telephone Providers: TrackDrive claims to offer users the ability to choose from thousands of local and toll-free numbers, including 888, 877, 855, 844, and 866, for marketing campaigns.

Real-Time Advertising Optimizer: According to the vendor, TrackDrive enables users to identify campaigns, websites, and keywords driving the highest volume of calls, optimize ad spend, and increase call flow.