Tribii

What is Tribii?

Tribii is a hotel management platform for independent hotels and other small lodging properties. The platform combines direct-booking, website, payment, guest management, reporting, and property operations tools.

Tribii’s booking engine accepts reservations without charging a per-booking commission, and payments are deposited into the property’s connected Stripe account. The vendor offers a free account tier for properties with up to 20 rooms.

Key Capabilities

Direct Booking Engine: Properties can accept reservations through a Tribii-hosted booking flow without routing guests through an online travel agency (OTA).
Embeddable Booking Widget: Hotels can add the Tribii booking interface to an existing website.
Website Builder: The platform includes tools for creating and publishing a hotel website with integrated booking functionality.
Inventory Management: Tribii tracks room availability and inventory associated with direct reservations.
Payment Processing: The platform uses Stripe to process booking payments and deposit funds into the property’s connected account.
Guest CRM: A built-in customer relationship management (CRM) system stores guest and reservation information for service and marketing activities.
Reporting and Analytics: Reporting tools provide information about bookings, revenue, occupancy, and property performance.
AI-Assisted Onboarding: Tribii provides an assisted setup process for transferring account and property information from an existing hospitality system.
Booking Recovery: The Booster module supports follow-up activities for incomplete or abandoned booking sessions.
Revenue Management: Pricing and analytics tools assist properties with evaluating demand and adjusting room rates.
Hotel Operations: Additional modules support food and beverage operations, maintenance tasks, stock management, and housekeeping workflows.
Property Management System: Tribii offers broader property management system (PMS) functions for managing reservations, housekeeping, and other property operations.
OTA Reservation Management: A reservation hub consolidates bookings received from connected online travel agencies.

Audience & Use Cases

Audience: Tribii is intended for independent hotels, inns, guesthouses, and other small lodging properties.
Use Cases: Properties can use the platform to accept direct reservations, manage room inventory, process payments, maintain guest records, publish a booking website, coordinate housekeeping, monitor stock, manage maintenance work, and consolidate OTA reservations.

Technical Specifications

Delivery Model: Cloud-based hospitality software
Supported Property Size: Free tier available for properties with up to 20 rooms, according to the vendor
Payment Integration: Stripe
Booking Channels: Direct website bookings, embedded booking widget, and connected OTA reservations
Core Modules: Booking engine, website builder, inventory, payments, reporting, and guest CRM
Optional Operational Modules: Revenue management, food and beverage, maintenance, stock, housekeeping, PMS, and reservation hub