TrustRadius: an HG Insights company

Google Gemini

Score8.5 out of 10

178 Reviews and Ratings

What is Google Gemini?

Google Gemini is a natively multimodal agentic platform designed to synthesize and act upon data across text, image, audio, and video modalities. It serves as a centralized intelligence layer that integrates across the Google Workspace ecosystem and Android/ChromeOS platforms to perform autonomous, multi-step tasks.

Read more details.

Pros

  • Versatile for content generation and editing tasks like rephrasing and summarizing
  • Effective for deep research and analysis, including market and technical investigations
  • Increases operational efficiency and accelerates task completion

Cons

  • Prone to "hallucinations" and generic responses without highly specific prompts
  • Code generation features are considered basic
  • Image generation quality can be mixed or buggy

Gemini everything

Use Cases and Deployment Scope

As a non native English speaker, I use Gemini on a daily basis, I use it to review my communication with customers to ensure grammar and relevance, I use it to rephrase communication with customers to make sure our responses remain relevant but also don't tire our customers with the same responses over and over, I also use it to guide my communication with leadership and I even bounce the an idea on it to help me ground it, as often I think of improvements we could have on our tooling but I ask Gemini to scope it and check for availability before running it with the Eng team.

Pros

  • rephrasing comms
  • interpreting results
  • correcting SQL queries
  • coaching on ideas

Cons

  • I would like it to put together similar topics of questions I've asked so it can learn them separatedly

Return on Investment

  • It has allowed me to reduce time of response by 30%
  • It's reduced the time I take to create a correct query

Usability

Alternatives Considered

ChatGPT, Anthropic Claude and xAI Grok

Other Software Used

ChatGPT, Google Drive, Looker

Gemini is an awesome helper!

Use Cases and Deployment Scope

We usually work with Google Gemini to have further information about a topic, or to have another point of view of a certain issue that we may have.
We also use is to obtain data, or even tables with useful information about a variety of topics related to our business.

Pros

  • Generate images
  • Create text
  • Provide information about a topic

Cons

  • Create tables with information
  • Generate reliable data
  • Better wording

Return on Investment

  • It generates value
  • Helps the customer to complete tasks
  • Solves problems in a fast way

Usability

Alternatives Considered

ChatGPT and Microsoft Copilot

Other Software Used

Figma, Microsoft Teams, Microsoft Copilot, Adobe PhotoShop, ChatGPT

Gemini is Great for Schools

Use Cases and Deployment Scope

I work at a school and Gemini is used extensively to various different purposes. As we have Google Workspace accounts, data used in the model is not used for further training so we are able to provide it with data that we would not be able to with a public version. We use Gemini for data analysis, lesson planning, student assessment and more.

Pros

  • Quick data analysis
  • Transcription of handwriting or audio
  • Feature finding

Cons

  • Speed of processing (on pro model)
  • Accuracy of answers (on flash model)
  • Veo 3 should be able to use picture prompts when creating videos (without errors)

Return on Investment

  • Saves administrators time on data analysis
  • Saves teacher time on lesson planning and assessment
  • Allows for bespoke per student feedback

Usability

Alternatives Considered

ChatGPT, xAI Grok and Microsoft 365 Copilot

A Solid Tool and Everyday Workhorse

Use Cases and Deployment Scope

Gemini is used as our backup ai by most team members, after Claude, GPT. Gemini is great for quick computing tasks and quick answers that we need when we don't want to waste our limited usage with other ai tools. We usually have less conversational interactions and more straight problem solving.

Pros

  • Spreadsheet formulas and modifications of csv files
  • schema markup
  • javascript code
  • meta titles and descriptions for web pages

Cons

  • Gemini could use improvement feeling more conversational and warm.
  • I don't like being asked in an A/B test for Gemini to compare two different responses.
  • Gemini needs more personality

Return on Investment

  • It's sped up some workflows
  • It's provided not accurate information sometimes
  • It's a great tool when used in the GSuite with sheets and other drive functions

Usability

Alternatives Considered

Anthropic Claude and ChatGPT

Other Software Used

Anthropic Claude, ChatGPT, Midjourney

Once you learn to craft your prompts can generate cool graphics

Use Cases and Deployment Scope

Use primarily to generate images for event flyers and advertisements. We use clipart services, but a lot of the time is spent searching through hundreds of images to find one that does most of the things that are needed, then spend more time in Photoshop manipulating them to meet specific needs. Gemini is helping reduce that search/creation time.

Pros

  • Image generation
  • Poster copy writing
  • Altering existing images

Cons

  • Faces in generated images can be kind of scary looking, deformed.
  • When asking for specific text in an image, it often generates funky randomly spelled text instead.
  • Tried a bulk image search with uploaded png files to find the same images online and the links it provided were 404 errors instead.

Return on Investment

  • Saves time/labor costs in generating customized images for posters, etc.
  • Clients have been pleased with the level of art created.
  • Beginning to explore other ways to use the tool, such as basic copywriting to cut time/labor costs there as well.

Usability

Alternatives Considered

Adobe Acrobat

Other Software Used

Adobe PhotoShop, Microsoft 365, Adobe Acrobat