Ublux

Ublux Communications is a cloud communications platform designed to optimize business communication processes. Targeting small, medium, and large organizations, Ublux caters to a wide range of professions and industries, including call centers, customer service departments, sales and marketing teams, healthcare providers, and e-commerce businesses. With its adaptable and customizable features, Ublux Communications offers a comprehensive solution for businesses looking to enhance their communication strategies.

Key Features

Cloud Communications Platform: Ublux offers a cloud communications platform that allows businesses to personalize communication with customers. It provides various communication channels, including phone, chat, fax, and SMS, to optimize communication processes.

Enterprise Grade Platform: Ublux provides an enterprise-grade platform that ensures ease, safety, and functionality. The control panel offers complete control over all communications, with encrypted calls under the TLS protocol for enhanced security. Real-time control allows users to access line activity from anywhere.

Automate Your Business Processes: Ublux enables businesses to automate their communication processes. Users can create contact lists for automated calling, and the platform offers an IVR (Interactive Voice Response) system to guide customers, providing a personalized experience.

Tailor-made Ublux Solution: Ublux offers a customizable solution that can be tailored to fit the specific needs of businesses. Users can customize switchboard messages based on business hours, define alerts, and choose their preferred notification methods.

Reports & Analytics: Ublux provides real-time analytics to help businesses make informed decisions. Users can define key performance indicators (KPIs) to measure team performance and receive periodic email reports.

Easy to Use and Set Up: Ublux is designed to be user-friendly with a minimal learning curve. The platform is ready to use from day one, and users can easily migrate their contact lists from other platforms. The deployment process is fast and simple, supported by up-to-date technology and infrastructure.

Flexible and Scalable: Ublux offers flexible deployment options, including cloud, on-site, or hybrid configurations. It caters to both small and large organizations, adapting to their specific needs. The platform is easy to configure, allowing users to register new phones, extensions, create IVRs, and acquire new phone numbers.

Unified Communications: Ublux integrates various communication services in real-time, including voice, video, voicemail, SMS, fax, and chat. Users can make or receive calls on their organization's IP PBX phone line regardless of their location.