TrustRadius Insights for UZIO are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy-to-use Platform: Users found the platform to be straightforward and simple, with a very intuitive interface. Many reviewers stated that it was easy to understand and navigate, making it convenient for all staff members. Some users appreciated that everything was centralized in one place, saving them time and effort.
Great Value for Pricing: Users thought the pricing of UZIO was great and felt that the platform provided good value for the cost. They liked the options UZIO offers and mentioned that it can grow with their company. Several users also mentioned that they appreciated the friendly and responsive customer service.
Streamlined HR Processes: Users described UZIO as a one-stop-shop for all their HR needs. They found the software easy to use, serving as a simple integration of payroll and HRIS functionalities. Many reviewers praised its user-friendly nature, stating that it satisfied all their HR requirements.
We rely on UZIO to address all our HR and employee needs. This centralized portal is essential for both employees and managers, enabling them to manage their requirements swiftly and effortlessly. From a management standpoint, UZIO streamlines the process of overseeing employees and tasks, making it highly efficient.
Pros
Time off requests
Pay stubbs
Witholdings
Cons
Easy way to switch between management / employee.
Likelihood to Recommend
UZIO is well suited to effectively manage the HR side of the employment process.
VU
Verified User
Manager in Information Technology (11-50 employees)
I personally use UZIO as an employee and an employer. It’s easy to toggle back-and-forth between the two. the system is user-friendly for both myself and my employees. It’s easy to keep track of my time off as well as approved or deny their time off and keep track of their timesheets. We love using UZIO! Rarely running into issues with it. when we first started using it there were some glitches and hangups, but it seems that those have been worked out and I do not have any complaints as of late. It has helped my employees stay on track and has helped with accountability in staying within their hours.
Pros
Keep track of time off
Let employers know when employee has not clocked out
Cons
occasionally, my employees are not able to login
at the beginning of the year sometimes there are errors in accumulated time off per employee
Likelihood to Recommend
we love UZIO it helps my team stay on track for logging in hours but also help me keep track of time off and time used
We use Uzio for all of our benefits administration and for billing for ancillary products.
Pros
Employee Information Uploads
Ease of implementation and termination of employees
Deduction Reports
Cons
I wish it would integrate with our payroll system
Likelihood to Recommend
I think from a benefits administration stand point Uzio does a great job. Integrations these days are important from an ease and execution standpoint. Although it does integrate with the carriers, it could be a quicker process if it integrated with our payroll system. We currently use Toast payroll, as many restaurant groups do, so that may be something to work on.
VU
Verified User
Manager in Finance and Accounting (501-1000 employees)
I love the upgrade from our previous system that allows me to pull accurate costs/hours analysis. With this system I can see exactly how much and how long my staff is taking at their scheduled posts, which takes some guess work out of my day. However, I do have some issues with the user interface of the site, mostly with some clunky popups that are impossible to disengage from without reloading the entire page. Very grateful for the weekly shot at how much my labor spend per week is as well.
Pros
Schedule costs vs. hours
easier access for PTO and documents form previous app
ability to accurately pull reports
week over week view of labor costs
Cons
User interface can sometimes be clunky even on desktop.
App often glitches and loses clockins/outs
Overall good design but could me more intuitive.
Likelihood to Recommend
There are some issues with user interface, which I am more than comfortable in sharing screenshots. We have an issue where most of my team does not collect PTO per their hiring status, and when hovering over the schedule the popup alerting me to the lack of PTO will stay in the way, floating uselessly while I struggle to view the page around it. We have also recently had an issue with glitches after the most recent update but have already reached out to the service team to get that remedied.
After having a horrific experience with a well known massive payroll company, we decided to give UZIO a try and it was definitely the right choice for us. We use UZIO to pay our American employees including taxes and benefits, and it has been great. The team at UZIO helped get us all set up and from there it has been a breeze to use.
Pros
Payroll
Employee Benefits payments
Taxes (Employer and Employee)
Cons
The UX/UI could be slightly easier to use
Likelihood to Recommend
All issues in the past have been resolved so quickly. The team at UZIO have been extremely helpful in helping us get it sorted. These prompt responses save us time and allow us to focus on what is important for our company. I highly recommend them over any other companies we have used in the past.
After a disappointing (and expensive) experience with another HRIS provider, we were relieved to find UZIO. They are willing and able to work with us as a cannabis business. From day one, the team at UZIO has been a pleasure to work with.
The migration process was incredibly smooth, and their support team is very responsive and helpful. Questions are addressed quickly and issues are resolved efficiently.
We appreciate UZIO’s commitment to continuous improvement and their openness to hearing user feedback on what is working and what could be changed for better productivity. They are regularly adding new features, updating existing processes, and making the system even more intuitive and efficient.
For any cannabis company, we highly recommend UZIO. They’ve made our transition seamless and our HR operations far easier to manage.
Pros
Payroll - allows unlimited payroll runs with no extra fee!
AI Co-pilot helps create reports and gathers information easily.
The UZIO team listens to our feedback!
Cons
We have a shift that crosses midnight and the system resets OT calculation when it becomes a new day, but in CA OT is calculated on hours worked and doesn’t split a shift at midnight for OT purposes. So far they have been unable to address this as it's not an issue in other states.
Holiday Pay has been an issue because of our policy - too many changing variables to create a process. Unfortunately, you cannot adjust holiday pay on the employee's timesheet. That would be the simplest solution but so far that hasn't happened.
Non-US Citizen beneficiary. This is not an option when electing benefits. Not a big deal unless you have employees with families abroad. We had one and we created a work around.
Everything has to be downloaded. You cannot click on an employee's pay stub (for example) and view it within UZIO. It must be downloaded to your computer. Not a big deal - just takes more time and more files to delete on your computer.
Likelihood to Recommend
UZIO is one of the best HRIS systems I have used over my career. What sets them apart, in my opinion, is the ability to quickly fix or add things because they have actual engineers. Other HRIS systems are just duplicates of other systems that require a lengthy process to correct anything and are much more cumbersome. UZIO is use-friendly.
We currently use Uzio to run our payroll. It obviously helps us keep track of employment taxes and follow the employees' CalSavers program. It also helps us get employee W-2s out on time and correct.
Pros
Accurately runs payroll.
Tracks time off.
Tracks employment taxes.
Cons
I do not like how UZIO doesn't sink with our time keeping app.
Everything must be manually entered into a spreadsheet.
Likelihood to Recommend
It does an efficient job of running payroll. We have had a few employees complain that the correct taxes are not being withheld. Also, when we switched from Gusto to UZIO, our information wasn't transferred accurately, and we had to issue W-2C to several employees.
