Name: Vee24
Price: 1 USD
Author: Vee24

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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Merging Features: Several users have expressed their amazement at the ability of Vee24 to merge different features like video chat and chatbots into one platform. This integration has been described as a dream come true, allowing businesses to provide a seamless and comprehensive customer experience.

Instant and Personalized Help: Reviewers appreciate the instant and personalized help they receive in real-time through Vee24. The software allows them to quickly solve their doubts and address customer queries efficiently, leading to higher customer satisfaction rates.

Virtual Product Showcase: Many users find great value in Vee24's capability to showcase products without customers having to visit a physical store. This feature is seen as a significant benefit as it enables businesses to reach a wider audience, increase sales opportunities, and enhance the overall customer experience.

Unstable Video Chat Connections: Some users have experienced unstable video chat connections, with freezing screens and pixelated video quality, negatively impacting their overall experience. 

Difficulties with Button Placement on Tablets: The placement of certain buttons, such as the block button and save button, is causing difficulties for users on tablets. The close proximity of these buttons has led to accidental actions during calls, making it difficult to save chat outcomes.

Occasional Glitches and Connection Issues: Users have reported occasional glitches and connection issues that have affected the smooth functioning of the software.

Users have found that Vee24 offers an easy-to-use and intuitive platform that allows them to navigate a virtual universe designed for their needs. This has proven to be particularly valuable for customers who appreciate the ability to interact with their favorite brands in a new and exciting way, all from the comfort of their own homes. The software's interactive features enable users to visit stores virtually, providing a convenient and adaptive experience.

Furthermore, customers have praised the responsiveness and helpfulness of the Vee24 team, as they promptly address any issues that arise. Users have had an overall positive experience with Vee24, finding the software user-friendly and informative during the induction process. Establishing a solid working relationship with Vee24 is highly desirable, and users value clarity on their account client team to foster further development of this relationship.

One key use case of Vee24 is its ability to effectively engage businesses with their customers and gain insight into their needs. The software demonstrates a good understanding of business requirements, allowing companies to tailor their customer interactions accordingly. However, users have expressed an interest in receiving more feedback from Vee24 regarding competitor analysis and areas for improvement. This would enable businesses using Vee24 to further enhance their customer engagement strategies and stay ahead in the market.

Basic

Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services.  Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.

Chat Ruby 10

Chat Ruby 30

Chat Ruby 50

Call Ruby 100

Call Ruby 200

Call Ruby 350

Call Ruby 500

Ruby Virtual Receptionist Services

BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

Pro Plan

BotStar

Vee24

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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