Vetmaster

Vetmaster is a vet practice management software designed to streamline and automate various aspects of veterinary practices. It is suitable for veterinary practices of all sizes, including both big and small practices, vet shops, boarding kennels, and grooming parlors. According to the vendor, Vetmaster is used by veterinarians, veterinary clinics, animal hospitals, veterinary shops, and boarding kennels.

Key Features

Client Details: According to the vendor, Vetmaster allows users to easily manage client information, sales, history, and patient records. Users can view client information, financial history, and make appointment requests online. The software also provides the ability to set profiles for different client groups, such as pensioners.

Patient Details: Vetmaster enables efficient management of patient information, treatments, tests, follow-ups, history, and events. Users can track warnings, vaccinations, and reminders for chronic medicine and repeat treatments. The software allows for recording patient notes and SOAP settings, as well as generating weight graphs and customizing various patient settings.

Diagnosis: According to the vendor, Vetmaster provides effective management of the diagnosis applied to patient treatments. Users can access a prepopulated list of thousands of diagnoses and obtain statistical data on the number of diagnoses performed and their association with specific animal breeds. The software also allows for creating custom protocols linked to specific diagnoses and prescribing treatments with reminders.

Treatments: Vetmaster allows users to treat patients with diagnosis, treatments, stock, services, and notes. The software automates reminders linked to treatments and enables users to print prescribed labels directly from treatment records. Users can also associate protocols with specific diagnoses.

Stock Control: According to the vendor, Vetmaster efficiently manages incoming and outgoing stock and services. Users can track stock expiration dates by setting up batch tracking and establish automatic stock orders when reaching specific stock levels. The software helps maintain optimal stock levels with advanced inventory and purchase order management, aiming to prevent stock control issues and financial losses.

Accounting: Vetmaster includes features to keep track of all financial aspects of the practice. Users can create and execute complete statement runs or send statements to specific clients. The software allows for monitoring outstanding invoices and treatments awaiting invoicing, aiming to ensure accurate financial records and prevent revenue losses.

Appointment App: Vetmaster provides clients with a dedicated VetMasterOnline appointment app, according to the vendor. Clients can accept, reschedule, or cancel appointments directly from the app. The software also allows clients to book appointments that suit both their preferences and the clinic's availability, aiming to streamline appointment management and reduce phone call volume.

Vetshop: Vetmaster offers an integrated online vet shop accessible within the software. The software provides exclusive access for the clinic's clients to shop online and integrates with VetMaster Online stock. Vetmaster also allows for registration of new clients and the application of loyalty points and predefined client profiles, with multiple delivery methods available.

Marketing: Vetmaster enables effective communication with clients through batch emails or SMS. Users can send SMS or push notifications to client or patient groups, as well as send reminders, emails, and specials to clients. The software also provides advanced marketing techniques to attract more clients, according to the vendor.

Practice Management: Vetmaster allows users to customize regional settings and currency preferences. The software enables the generation of turnover and end-of-day reports, as well as the management of workforce and cash flow. Users can perform cash-ups for each shift and control stock levels to streamline practice operations.