Vienna

The Vienna Lending Platform, developed by Oyster Bay Systems, is an enterprise lending system designed to manage the entire lifecycle of loans, from point of sale to end of term. According to the vendor, this platform caters to finance professionals, lending institutions, consumer finance companies, commercial finance companies, and asset finance companies. Vienna is said to be suitable for businesses of all sizes, from small and medium enterprises to large global institutions.

Key Features

New Business: According to the vendor, Vienna supports various new business channels, including direct-to-customer and introducer models. It offers seamless integration with third-party systems, enabling the receipt of proposals directly.

Underwriting: Vienna provides both manual and automated underwriting processes with a configurable rules-based engine. According to the vendor, lenders can create distinct policies and workflows for different products. It integrates with major credit reference agencies and third-party data services, allowing for automated credit decisions and document production.

Contract Administration - In Life: The platform offers comprehensive contract management functionality, covering customer relationship and information management, asset management, payment date changes, early settlements, letter and statement generation, payment method changes, and payment processing. According to the vendor, it also provides in-depth reporting capabilities for operational, performance, and management data.

Collection and Arrears Management: Vienna covers the entire lifecycle of arrears management, streamlining debt recovery processes and increasing collection performance. According to the vendor, it includes features such as promise to pay and payment arrangements, arrears case workflow, automated case escalation and activities, and integration with dialer systems.

Bespoke Features and Integrations: The platform allows the development and delivery of bespoke functionality tailored to each lender's unique requirements. According to the vendor, customers can fully customize their systems and technology platform, gaining a competitive advantage and differentiating from competitors.

CRA Bureau Submission: Vienna works with major Credit Reference Agencies (Experian, Callcredit, and Equifax) to enable finance, lending, and utility companies to submit and receive data, ensuring compliance with CRA submission requirements and standards.

Consultancy: Oyster Bay Systems offers valuable insight and knowledge in areas such as business process optimization, calculations and compliance, technology platform review and gap analysis, infrastructure, and networking.

Bespoke Software Development: The highly skilled development team provides tailored solutions, including bespoke functionality as part of the Vienna system or standalone software, adding maximum value to the business.

Web Calculators: Vienna offers standalone desktop tools, embedded components for integration within websites or lending systems, and low-cost web services with consistent API structures. Calculation tools include APR, partial and early settlements, amortizations, commissions, and payment profiles for regulated and non-regulated finance.

Credit Decision Tools and Engines: Vienna provides full integrations with major CRAs and third-party data services. According to the vendor, it offers a powerful and flexible credit decision software engine for building complex workflows and rules-based processes, enabling partial and full automation of credit decision workflow and implementation of separate policies for different products.