TrustRadius Insights
ViewStub has proven to be a valuable tool for users in various scenarios. Many customers have praised its ability to efficiently manage …
Starting at $77 per month
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Basic
$77
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is ViewStub?
ViewStub Features
- Supported: Badge Management
- Supported: Sponsorship Management
- Supported: Ticketing
- Supported: Attendee Management
- Supported: Event Scheduling
- Supported: Reporting/Analytics
- Supported: Registration Management
- Supported: Activity Dashboard
- Supported: Conferences/Conventions
- Supported: Discount Management
- Supported: Social Promotion
- Supported: Surveys & Feedback
- Supported: Weddings/Parties
- Supported: Barcode/Ticket Scanning
- Supported: Customizable Branding
- Supported: Email Marketing
- Supported: Payment Processing
- Supported: Survey/Poll Management
- Supported: Alerts/Notifications
- Supported: Confirmation/Reminders
- Supported: Customizable Forms
- Supported: Event Calendar
- Supported: Event Management
- Supported: Event Ticketing
- Supported: Marketing Automation
- Supported: Online Payments
- Supported: Online Registration
- Supported: Visitor Registration
- Supported: Website Management
- Supported: Data Import/Export
- Supported: Guest List Management
- Supported: Onsite Registration
- Supported: QR Codes
- Supported: Self Check-in/Check-out
- Supported: Audience Targeting
- Supported: Landing Pages/Web Forms
- Supported: Location-Based Marketing
- Supported: Data Extraction
- Supported: Lead Distribution
- Supported: Lead Notifications
- Supported: Lead Nurturing
- Supported: Lead Qualification
- Supported: Online Forms
- Supported: Attendee Tracking
- Supported: Class Registration
- Supported: Contact Management
- Supported: Event Registration
- Supported: Group Registration
- Supported: Refund Management
- Supported: Lead Generation
- Supported: Live Streaming
- Supported: Real-Time Chat
- Supported: Recording
- Supported: Lead Capture
ViewStub Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ViewStub has proven to be a valuable tool for users in various scenarios. Many customers have praised its ability to efficiently manage ticket sales and event registrations. With ViewStub, event organizers can easily create professional-looking event pages and seamlessly handle the ticketing process. Users have also found value in the platform's functionality for live streaming events, enabling them to reach a wider audience and monetize their content.
Another use case where ViewStub shines is in providing a seamless virtual event experience. Customers have highlighted how the platform's features, such as interactive chat and Q&A functionality, enhance engagement between attendees and presenters. The ability to host virtual conferences, webinars, or workshops with ease has been commended by users looking to adapt their events to an online format.
ViewStub also helps streamline management tasks for event organizers. Users have found that the platform simplifies aspects like attendee communication, ticket scanning, and data analytics. Organizers can easily send email updates to attendees, track ticket sales, and generate comprehensive reports about audience demographics and preferences.
Additionally, ViewStub's integration with popular social media platforms allows event organizers to promote their events effectively and expand their reach. Customers have appreciated the convenience of sharing event details across various channels, boosting ticket sales and creating buzz around their events.
Overall, ViewStub has proven to be a versatile solution for managing event registration, ticket sales, live streaming, and virtual events. Its user-friendly interface and range of features make it a valuable tool for event organizers seeking to optimize their workflow and deliver engaging experiences to attendees.
Ease of Use: Many users have found ViewStub to be an easy-to-use livestreaming event service that simplifies the entire process from event setup to delivery. They appreciate the intuitive user interface, which allows for easy navigation and control over their online platforms. The software's numerous features make it effortless to set up events quickly.
Responsive Customer Support: Users highly value the responsive and helpful customer support provided by ViewStub. Reviewers have praised the knowledgeable support team who offer tips to improve their events. Some users specifically mentioned that the support team was available even on weekends and evenings, ensuring they felt supported whenever they had questions or issues.
White Labeling Feature: The white label feature of ViewStub has received high praise from users. This feature allows them to brand the interface to match their own software, giving it a professional and customized look. Users appreciate having complete control over their audience and analytics metrics without attendees knowing about ViewStub's involvement in the background.
Difficult to Use: Some users have found ViewStub to be challenging to use, particularly when it comes to conducting digital events. They have expressed difficulty in managing event set-up on the platform due to a lack of structured training or reference materials. The software's complexity has hindered their ability to effectively utilize its features.
Lack of Customer Support: Several reviewers have mentioned that the account managers provided by ViewStub were not proactive and did not offer sufficient customer support. Users have felt left unsupported when encountering difficulties, such as setting up media and stream key, resulting in complaints and the inability to upload media from their event. This lack of responsive assistance has been a major drawback for these users.
Limited Customization Options: A common complaint among users is the limited customization options offered by ViewStub. Specifically, they have expressed frustration with the inability to customize the email sent to attendees. This restriction hinders their ability to personalize communication with event participants and leaves them feeling constrained within the platform's default settings.