VIPER

VIPER is a cloud-based sales platform designed to streamline event planning and program management for DMCs (Destination Management Companies) and MICE (Meetings, Incentives, Conferences, Exhibitions) travel. This solution caters to businesses of all sizes and offers a range of features to meet the needs of DMCs, MICE companies, global meeting planning companies, hotels, and events companies.

Easy Access and Administration: Access VIPER from anywhere with an internet connection. New features are automatically added to the VIPER site, and industry-standard hosting and redundancy ensure 24/7 access.

Office Configuration: Customize your VIPER site with custom logos, contact information, and pricing preferences. Multi-office businesses benefit from precise timezone preferences, currency management, and office-based access permissions.

User Management: Easily manage users with role-based permissions. Add client-facing headshots and signatures for salespeople. Set specific permissions and office-based access for different roles.

Purpose Built Databases: VIPER offers purpose-built databases for Customer Relationship Management (CRM), vendors, hotels, and content library. Manage and track customer relationships, organize vendors and hotel information, and store media-rich proposal content.

On Demand Reporting: Access interactive reports to manage content, pricing, and programs. Keep content fresh and pricing accurate with Content Library reports. View past and upcoming programs with program reports. Track progress towards sales goals with the sales dashboard.

Streamlined Program Management: Optimize proposal building, costing, program versioning, client website delivery, proposal analytics, provider management, internal notes, contracting, and billing.

Proposal Templates: Create custom proposal templates based on specific program types. Customize on a per-program or per-client basis. Standardize content and formatting.

Costing: Build proposal narrative and costing simultaneously. Use standard pricing or create custom pricing. Manipulate quantities, margins, and bundled pricing.

Client Website: Deliver proposals through the interactive and branded client website. Collaborate on proposal and costing revisions in real-time. Easily share proposals with colleagues.

Contracting: Streamline contract generation. Support for multiple custom contract templates. Auto-generate payment schedules. Upload and store signed contracts centrally.