RealVNC Connect: Real unified session control
Use Cases and Deployment Scope
Every OS seems to have their own (free) solution for remote access. The problem begins when you have a mixed environment OS wise and want to use just one tool to access any OS.
Next to that you often get an idea or high priority message when you left work. RealVNC Connect is software that does multiple OS's and has a mobile client next to a desktop client.
This makes the tool a good fit for our needs.
Pros
- Multiple OS support
- Mobile and desktop client
- On-demand assist option
Cons
- Remote vendor access: support other clients for connecting.
- Improved marketing efforts towards vendors as valid alternative for teamviewer
- Cost can be high for what it does
Likelihood to Recommend
RealVNC Connect is well suited as an internal tool for remote server management or specific vendor access if they control your server environment. As most vendors use Teamviewer this could be an issue for them.
For desktop support it works well but the cost work against them compared to free tools like quick assist (Windows).
