WatchGuard AuthPoint Reviews and Ratings

Rating: 9 out of 10

Score

9 out of 10

Community insights

TrustRadius Insights for WatchGuard AuthPoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users appreciate the system's user-friendly interface, push notifications, and confirmation emails that contribute to easy navigation. The straightforward deployment process for Multi-Factor Authentication on VPNs and integration with Active Directory further enhances its usability.

Reliable Security Features: Reviewers commend the system for securing servers, desktops, and VPNs with Multi-Factor Authentication, providing a robust layer of protection. The inclusion of geofencing for RDP adds an extra level of security valued by users.

Efficient Management Tools: Users value the system's simple enrollment process for users, quick authentication to VPNs, and seamless management of clients and authentication to WatchGuard firewalls. Integration with various applications and compatibility with corporate VPN environments contribute to efficient workflow management.

Reviews

240 Reviews

Watchguard Authpoint big bang for a small buck

Rating: 8 out of 10

Incentivized

March 3, 2026

Use Cases and Deployment Scope

At my organization, we utilize WatchGuard Authpoint primarily as an MFA tool for accessing our VPN. This plays an important role for us as our VPN is the cornerstone of all development access and access to important encrypted files within our system. It addresses one of our main problems with most MFA tools, which is that it is hard to track when issues arise (for example MS and Goggle auth have no way to track). This tracking allows us to address any potential issues or attempted cyber security threats on our team in a swift manner, due to WatchGuard AuthPoint providing real time monitoring for us.

Pros

easily manages MFA for connecting to our VPN
"work app" for all MFA so users don't use Microsoft
streamlined setup process
Real time monitoring of all push notifications or logins used

Cons

push notifications often require the app to be open, make it so they send through the phone instead of the app (if possible)

Likelihood to Recommend

WatchGuard AuthPoint is well suited for smaller organizations like ours due to the fact that it is easy to re-position licenses, easy to use, and provides monitoring for our small team. For larger teams or teams that already use a full Microsoft business stack of products it may not be as useful due to the fact that the MS product does everything WatchGuard AuthPoint does already (notably while being more expensive)

Verified User

Employee in Quality Assurance (11-50 employees)

Vetted Review

2 years of experience

WatchGuard provides a great bundle of solutions.

Rating: 9 out of 10

Incentivized

February 21, 2026

Use Cases and Deployment Scope

We use Watchguard for 2FA authentication and for updating and managing endpoints, the service for those is great and works like a charm. Customer service is very easy to talk to if you ever have an issue. I wish the menu were a little easier to navigate, but I am finally getting used to where everything is located. Overall, I would definitely recommend this service to anyone who needs a great, secure platform that is not shady and very trustworthy.

Pros

2FA
Endpoint control
Remote Connection
Updates

Cons

Menu navigation.
Saving .
Easier setup.

Likelihood to Recommend

Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

1 year of experience

WatchGuard AuthPoint personal review from [...]

Rating: 10 out of 10

Incentivized

February 5, 2026

Use Cases and Deployment Scope

WatchGuard AuthPoint is used in our organization to provide technical support to end users. As an IT Coordinator, there are times when I have to assist school-based therapists in order to reset their passwords because they are not on the same network as us. This is when they have to use the VPN.

So far, this is the only reason why I have had to use WatchGuard AuthPoint in our organization.

Pros

Connectivity
Effectiveness
Technical Support

Cons

Response time when an email is sent out to the support team.
Follow up email if the issue persists or not.
The support team should reach out via phone call to confirm if they can close the ticket.

Likelihood to Recommend

WatchGuard AuthPoint is well suited in my experience.

It is highly recommended to use if you have to support users who are not on the same network. It can be used for providing assistance with things like installing a printer or resetting passwords.

Muhammad Ali Khan

IT Coordinator in Information Technology at Washburn Center for Children (51-200 employees)

Vetted Review

1 year of experience

View profile

Use in Healthcare for VPN MFA by IT department employee

Rating: 9 out of 10

Incentivized

October 24, 2025

Use Cases and Deployment Scope

We use WatchGuard AuthPoint as the Multi-Factor Authentication method for connecting to Forticlient VPN so our end users can connect to our network remotely to access company resources securely.

This is used by all our end users with little to no technical expertise. I've found the set up for Authpoint to be very easy for the average person to follow, and though I've created 'guides' to walk people through the process, they typically do not need it as WatchGuard AuthPoint does an excellent job at walking people through the process alone.

Pros

Easy to setup
Quick to setup and use
Works consistently
Easy to reset token's when someone gets a new phone
Website is secure and requires MFA to sign on
App can enable MFA requirement to open and approve a push notification
App is easy to use

Cons

When adding a token, some people are confused by the 'token name'. A little blurb to say "This is just for your reference! You can make this the name of your company or the service that it provides MFA for" would be excellent.
I've had some people express confusion about the "red bar that keeps refilling and the 6-digit number that keeps changing". Some sort of statement to explain that would be great.
First-time use navigation - point out where the QR code scanning button is (I've managed to get a screenshot of the app to highlight it for our end users so they can find it easier).

Likelihood to Recommend

We use multiple authenticators at my company. We use WatchGuard AuthPoint just for our VPN for security purposes. The app works very well and over the past year we've only had a handful of issues with the authentication service, and these were resolved relatively quickly.

We do have to remind people to enable push notifications from the app, or have the app open when they need to use it to authenticate, otherwise they won't get the push to approve. The biggest issue I've found is that people will forget to do this and then say that the VPN isn't working - the VPN is working, it's just that they didn't get/approve the push from AuthPoint in time.

Verified User

Employee in Information Technology (201-500 employees)

Vetted Review

1 year of experience

WatchGuard AuthPoint Works

Rating: 9 out of 10

Incentivized

September 3, 2025

Use Cases and Deployment Scope

We are a Managed Service provider that utilizes WatchGuard AuthPoint in many of our client's environments to protect VPS (IKE and SSL) as well as administrative access to devices and servers.

Pros

Push notification works well when you use the AuthPoint application.
OTP passwords work well as a backup method.
The application is an easy install on endpoints.

Cons

Would like for it to integrate with Microsoft Authenticator instead of using their own application.
Need to support more secure methods like number matching and/or facial recognition.

Likelihood to Recommend

We primarily utilize AuthPoint for remote access over VPN to secure the connection point. We also have the client installed on servers to protect login to critical systems.

Verified User

Partner in Information Technology (11-50 employees)

Vetted Review

8 years of experience

WatchGuard AuthPoint your organization towards better security

Rating: 9 out of 10

Incentivized

August 7, 2025

Use Cases and Deployment Scope

We use WatchGuard AuthPoint to enable multi-factor authentication for our PCs, as well as for a TOTP authenticator app for third party accounts. WatchGuard AuthPoint is essential for securing our Windows PCs. Windows doesn't offer native Multi-factor authentication, so WatchGuard AuthPoint closes this gap. WatchGuard AuthPoint works with push notifications when offline, or OTP codes when not connected to Wifi.

Pros

MFA for Windows PCs
One-time password app
Offline authentication

Cons

Difficulties arise when a PC does not have internet access.
Sometimes push notifications don't appear
Occasionally asks for auth several times in a row

Likelihood to Recommend

Great tool for securing Windows PCs with MFA. Really every organization should be securing their staff PCs with MFA. Temporary one-time password functionality is great. Inevitably you will have numerous third party applications that require Multi-factor-authentication, and this tool helps you manage all of them. There is also a management console where you can monitor compliance and usage.

Verified User

Account Manager in Information Technology (11-50 employees)

Vetted Review

1 year of experience

WatchGuard Authpoint

Rating: 9 out of 10

Incentivized

August 5, 2025

Use Cases and Deployment Scope

Since we are in the IT consulting field, we mostly use it for POC processes with customers regarding the use of AuthPoint for SSLVPN, Logon App, RDWeb, SAML, and similar integrations using WatchGuard AuthPoint. The business challenges it addresses include securing SSLVPN with AuthPoint, accessing servers using Logon App, including access to client desktops. RDWeb for accessing remote web services, and SAML for integration with Meraki Dashboard.

Pros

SSLVPN
SAML
RDWEB
Logon APP

Cons

For regular SSL VPNs, if third-party Open VPN still cannot integrate properly
Integration with WSM that is not yet possible
Improvement for password manager

Likelihood to Recommend

So far, it's been great for SSL VPN, Logon App, RDWeb, and SAML.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

Reseller

3 years of experience

WatchGuard AuthPoint Usage

Rating: 8 out of 10

Incentivized

July 24, 2025

Use Cases and Deployment Scope

We use AuthPoint to meet compliance and security requirements for our clients. Using AuthPoint streamlines MFA for network equipment and windows devices. LDAP intergration allows for an easy way to authenticate windows domains.

Pros

Windows mfa
Single MFA platform to manage the entire WG infrastructure.
LDAP integration for on premise domains

Cons

Windows 2016-2019 authentication is finicky and WG knows about the issues. DUO on the other hand works great!
Customizable timeouts and failed push notifications.

Likelihood to Recommend

Best suited for managing WG appliances and meeting security requirements on windows devices by providing powerful MFA.

Verified User

Technician in Customer Service (1-10 employees)

Vetted Review

3 years of experience

WatchGuard Authpoint is a solid VPN solution.

Rating: 8 out of 10

Incentivized

July 15, 2025

Use Cases and Deployment Scope

We are still very happy with our WatchGuard AuthPoint vpn. We have five very active users on it and it works very well for these users. My WatchGuard AuthPoint is managed by my IT vendor, but it works very well for our staff when they must work remotely and securely. Rather seamless once set up properly.

Pros

Secure VPN access.
Two-factor authnetication
Updates are not frustrating and while not invisible, not disruptive.

Cons

Could improve on reporting what kind of error is happening when login is wrong or account is having trouble with database, etc.

Likelihood to Recommend

It is very well suited when it is integrated in your firewall. I've had Dell solutions before that were stand-alone units and I do like that this is a feature of my Firebox firewall hardware. I don't have any of the lag or slowness I experience regularly on the old Sonicwall VPN solution.

Clint Freeman

IT Manager in Information Technology at Radalink, Inc. (1-10 employees)

Vetted Review

5 years of experience

Great Product for a Secure Network

Rating: 10 out of 10

Incentivized

July 15, 2025

Use Cases and Deployment Scope

WatchGuard AuthPoint is a reliable source that assists our firm with keeping or data secure. It is easy to use and provides consistent service. I would highly recommend WatchGuard AuthPoint for businesses looking for MFA to keep their information and networks secure.

Pros

Ease of use
Consistency
Reliability

Likelihood to Recommend

WatchGuard AuthPoint is well suited for businesses that need digital security for their data and networks.

Verified User

Manager in Professional Services (11-50 employees)

Vetted Review

2 years of experience

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Reviews and Ratings

Use in Healthcare for VPN MFA by IT department employee

Rating: 9 out of 10

Incentivized

October 24, 2025

Use Cases and Deployment Scope

We use WatchGuard AuthPoint as the Multi-Factor Authentication method for connecting to Forticlient VPN so our end users can connect to our network remotely to access company resources securely.

Pros

Easy to setup
Quick to setup and use
Works consistently
Easy to reset token's when someone gets a new phone
Website is secure and requires MFA to sign on
App can enable MFA requirement to open and approve a push notification
App is easy to use

Cons

When adding a token, some people are confused by the 'token name'. A little blurb to say "This is just for your reference! You can make this the name of your company or the service that it provides MFA for" would be excellent.
I've had some people express confusion about the "red bar that keeps refilling and the 6-digit number that keeps changing". Some sort of statement to explain that would be great.
First-time use navigation - point out where the QR code scanning button is (I've managed to get a screenshot of the app to highlight it for our end users so they can find it easier).

Likelihood to Recommend

Verified User

Employee in Information Technology (201-500 employees)

Vetted Review

1 year of experience