We have used Webroot from 2010 until 2022 at which time we downgraded to just using Webroot DNS and started using Huntress EDR. It worked well for threat landscape our clients faced at the time, however as the threat environment changed, we sought out a more robust product.
Pros
Cloud management
granular configuration options
fairly good malware blocking
Integration with MSP platform
Cons
Lighter weight client side application
Better response time with tech support
Stronger content filters and sandboxing options
Likelihood to Recommend
Well suited for smaller. low budgeted organizations. Has some weaknesses with vulnerabilities, not keeping current
We have multiple endpoints at various locations and Webroot Endpoint Protection helps us keep track of these devices' online status while also quickly notifying us of any threats that may be present on the devices, helping us stay ahead of threats.
Pros
Webroot Endpoint Protection works very well at blocking threats quickly and can undo changes if a file turns out to be harmful, which has helped us in the past.
It runs quietly in the background without slowing down endpoints, even during scans, which is great.
You can manage all your devices from one online dashboard, making it easy to set rules and see security alerts. One pane of glass is always great.
Cons
It doesn't offer a built-in firewall or advanced device control, which some other solutions include by default in our experience.
The reporting features are limited and can be hard to customize for detailed insights or audits.
The interface is a bit dated and not always intuitive when managing larger or more complex environments. We often hunt for things that should be more obvious.
Likelihood to Recommend
For instances like ours, Webroot Endpoint Protection works well for small businesses (MSP customers too), needing fast, lightweight protection and easy cloud-based management. It’s ideal for remote teams or low-resource systems, which make up a large portion of our endpoints. However, I wouldn't consider it for large enterprise deployments that require advanced threat hunting, detailed reporting, or full EDR capabilities, as the ones included in Webroot Endpoint Protection aren't as well-developed as other competitors' solutions.
VU
Verified User
Administrator in Information Technology (51-200 employees)
We use Webroot Endpoint Protection on all of our end user devices. Phishing, malware, and ransomware attacks are very real threat that can cripple a business, and Webroot is a great tool to combat bad actors. Running it on all of our devices adds a layer of protection against these types of attacks.
Pros
Real-time scanning of files
Automatic quarantining of suspicious files
Not resource-hungry
Cons
Allow end users to view their quarantine history
Likelihood to Recommend
Webroot is great for any environment. It is centrally managed and with the right tools, the client installer can be deployed with ease to all target devices.
VU
Verified User
Manager in Information Technology (201-500 employees)
As a MSSP it is important for us to supply the best End point protection solutions. These solutions must not only be able to detect and block malware threats. But it also needs to be small enough in install package as well as System resources. Webroot Endpoint Protection covers all these points and more
Pros
Easy deployment
Small package
Centrally managed via one Dashboard
Cons
Product can definitely do with a revamp both in look and features
Likelihood to Recommend
Solution is perfect for small SMB's and Home offices. As the package is small to download. Easy to install. And best of all it gets centrally managed via a Web dashboard. Which means small business owners do not have to have Cyber Security skills. They can just hand it off to an MSSP partner
Webroot served as our main antivirus that we deployed to all client machines to help protect them against various attacks. We would also use it to perform malware scans when needed. Anytime we would onboard a machine we would install Webroot as our main line of defense. Around 1000 machines.
Pros
Performing quick scans
Easy to install and manage through the admin portal
Works for our usecase
Cons
More detailed reports
Non-persistent version of the software for 1 time scans
Interactive scans
Likelihood to Recommend
It is well suited if you want a passive solution to scanning for malware that reoccurs on a regular basis. It is also good if you one one pane of glass to manage the system from as an administrator.
It is less suited for a case by case basis where you just want to do a quick scan to see if there is any malware on a non-frequent client.
VU
Verified User
Technician in Information Technology (1-10 employees)
We've always taken a multi-layered approach to security software, as in my experience, there's no single perfect tool. Using Webroot Endpoint Protection as our choice for "somewhat traditional antivirus protection" along with another niche tool for endpoint protection (including Patch Management and Ransomware Rollback) has proven to be a good choice.
Pros
malware detection
malicious website blocking
blacklisting
Cons
high resource utilization
improve admin UI
Likelihood to Recommend
So much of this is personal choice. Of course, budget always also plays a huge role. I'd be confident recommending Webroot Endpoint Protection to colleagues based on a price vs. performance sweet spot. Are there better options? Yes, I believe so. Do those options cost a LOT more? Yes, they certainly do.
VU
Verified User
Director in Information Technology (11-50 employees)
We used Webroot Endpoint Protection as our baseline AV/security product for our MSP customers. It is integrated with our RMM tool, provided a multi-tenant portal for Global and individual policies, and is very lightweight as an agent complared to many other products that have been trialled. it also comes with options for DNS based web filtering and security awareness training.
Pros
Lightweight and low impact on endpoints
Tiered policies
Multi-tenant/ MSP friendly portal
Cons
Extended EDR capabilities
Likelihood to Recommend
Webroot Endpoint Protection is a great baseline AV solution. However it doesn’t meet many clients requests for advanced security products with EDR for an MDR solution.
VU
Verified User
C-Level Executive in Information Technology (201-500 employees)
We use Webroot Endpoint Protection to cover approximately 175 endpoints. Automation and AI protect these endpoints, and thus the network, from malicious files, URLs, etc. I no longer have to worry about getting attacked by phishing campaigns or ransomware. The product also addresses the need to keep endpoint protection up to date and does so without direct intervention.
Pros
It blocks/prevents users from clicking through on phishing email.
It protects the integrity and availability of company data.
It allows end users to feel more secure as they go about their daily business.
Cons
Unless I just haven't found it, I'd like more automated reporting.
Email reports on a periodic basis summarizing activities during that period would be nice.
I would also like remote controls/access to endpoint's protection.
Likelihood to Recommend
I have to say that, based on price and the wealth of features, Webroot Endpoint Protection is particularly effective/efficient for SMBs. It has the features you'd expect from pricier software and is easy to deploy and maintain. Webroot Endpoint Protection is intuitive (interface) and presents a very shallow learning curve. Its phishing protection alone is worth the price.
VU
Verified User
Director in Information Technology (51-200 employees)
We did have Webroot Endpoint Protection deployed across all of our servers and endpoints. We deployed this product to protect our assets and to detect malware. This product also had Web Threat Shield, which is used to prevent users and processes from reaching malicious URL's.
Pros
It is easy to deploy, which especially since it was integrated with the RMM solution we were using.
It was easy to manage/administer.
The administration interface provided a useful pie chart to show the different endpoint agent versions that were being used across the endpoints.
Cons
It was missing detections. We found a better product that detects more malware.
Deploying the endpoint agents was easy, but deploying Web Threat Shield was not and users could disable that functionality.
When you deactivated old endpoints, they were put in an "inactive" category. You could not then delete the "inactive" endpoints. For someone who likes to keep things clean, this was annoying.
I found the rollout of endpoint agent updates to be rather slow.
Likelihood to Recommend
Webroot Endpoint Protection is better than Windows defender, and some other EP products. Webroot seems to be integrated with a few RMM solutions, so that be a tipping point to choose Webroot for the benefits there. However, I found there to be other products that do a better job of detecting malware. Also, in these days, EDR is the product you should have, not an EP product.
Having many remote users, I need a security solution that keeps up with my users on the go. Having to protect against and ever growing number of threats, keeps IT struggling to stay one step ahead. When an IT department is tasked with protection for so many mobile devices, the burden can feel unbearable. Webroot is a very lightweight package that does not consume resources like others I have tried. It allows users to move between devices with confidence.
Pros
Stays active without consuming heavy resources like memory and CPU.
Stays updated without intervention and crashes.
Stops threats before they enter.
Cons
Management console can be slow to load when using from mobile devices.
Mobile app would help with management.
Deployment was challenging for some remote workers.
Likelihood to Recommend
Webroot Endpoint Protection is well suited for smaller organizations. It does not require a large team of IT professionals to manage. It is very nice knowing that the organization has blanket protection and thus upholding a professional reputation. Being able to see installed devices and status is certainly a plus. I cannot express enough how lightweight this solution is on computer resources.
