There is no tiering and no different prices for different tools. The entire feature set is available to all users as standard at one price, agreed up front.
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| Feature | Free Version | Paid Version |
|---|---|---|
| Phone | Available | Available |
| Live Chat | Available | Available |
| Available | Available | |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Customer Support Portal | Available | Available |
| System Status Page | Available | Available |
owners and other areas of the business to test features; whether it delivers value and should be fully developed. Working as an Agile team we work together
preparation of the exported data could be time-consuming. Not a very flexible pricing model - upgrading the service on a temporary basis cannot be easily done
Price Product Usability Existing Relationship with the Vendor
to integrate into your site meaning you can be up and running in no time. Cost - The best thing about an A/B & MVT testing suite like Webtrends is it … building the idea into your core code base. This helps to provide significant cost advantages as it allows you to test early to see what improvements can be … their online strategy as the potential rewards si…
The problem was price. I was never able to convince management that the price tag was justified.
